Position Description

As a Field Operations Technician, you’ll prepare, install, and maintain Loop™ tablet displays within the stores of our retail partners. This is a part-time role with fluctuating hours, perfect for someone who is seeking flexibility or is working outside of a 9a-5p job structure. 

We’re seeking candidates who are:

• Self-motivated: Interested in gaining experience with an ad-tech startup 
• Reliable: Responsive to outbound requests and diligent in adhering to deadlines
• Organized: Both with physical materials and digital communications
• Detailed: Particularly in matters of aesthetics — you’ll be responsible for keeping our Loop™ displays looking their best!
• Joyful: Able to connect with store managers and be courteous to store employees

Responsibilities

• Tablet preparation, installation, and maintenance
• Tablet troubleshooting (includes, but is not limited to in-person reboots, remounting of tablets on store shelves, and restoring proper cable management)
• Installation of decor (signage) on tablet displays
• Store audits to ensure peak operating conditions of tablet displays
• Assist in new pilot and rollout program launches
• Respond to and prioritize urgent maintenance requests
• Opportunity to monitor the existing network and provide remote support to other technicians 

Qualifications

• Applicants must have reliable access to a car and smartphone (for in-store audits); biweekly mileage stipend will be provided
• Applicants must be comfortable lifting 20 lbs, climbing a 10-ft ladder, and completing other manual tasks
• Applicants must be proficient in Google Suite or have the willingness to learn. We regularly use Google Drive, Google Calendar, and Google Sheets

Structure & Compensation

This is a part-time position with a starting rate of $20/hour.