Description

The Lighthouse for the Blind, Inc. transforms the lives of people who are blind, DeafBlind, and blind with other disabilities. Through employment opportunities, we are a catalyst for empowerment. We foster self-confidence and instill a life changing affirmation that independence is possible. From our expertise in cutting-edge technology to our understanding of mobility, we help people who are blind and DeafBlind live fulfilling lives.

We believe everyone, no matter their vision abilities, deserves to experience the power of employment. Our goal for each person we reach is to ignite a fire of determination that is centered on the reality that blindness doesn’t define who you are or how you choose to live.

We are currently seeking a person who identifies strongly with our mission and core values to join our team as a Delivery Driver/Warehouse Clerk. This is an ideal role for someone who has combined delivery driver and warehouse experience, has excellent communication skills (verbal and written), and who enjoys engaging with customers and employees. Prior military and forklift experience is also desirable!

Purpose:

Responsible for delivery and superior customer service for orders requiring direct/desktop delivery. Support the daily operations of warehouse operations to meet the ongoing supply needs of customers. Receives, inspects, verifies, labels, loads and unload truck, and prepares merchandise for delivery. Provide excellent customer service and support facility maintenance.

Responsibilities:

• Receive merchandise, verify quantities, sign for delivery, and record receipt of merchandise on delivery log.
• Inspect product, verify product description and quantities against purchase order and pack slip. Create missing pack slip, when not accompanied with shipment.
• Assure product is in undamaged and in sellable retail packaging.
• Document on pack slip any damaged merchandise, missed-shipped items or any other problems; take required action to solve the problem with shipper or vendor.
• Update quantities in computer system to accept receipt of merchandise.
• Date and sign pack slip and file with daily receiving log.
• Break packages down into sellable units of measure.
• Correctly identify and assign bar codes into the item record.
• Prepare backordered items for shipment or pickup as indicated.
• Run daily reports.
• Ensure products are received for next day delivery.
• Sort freight, load truck, and verify packages against shipping documents.
• Deliver general office products to multiple buildings and customers as defined by delivery routes or established priorities.
• Obtain POD (proof of Delivery) for each order delivered. Must assure customer signatures are legible.
• Responsible for pick-up of returned merchandise.
• Must complete appropriate paperwork, gather signatures, account for receipts.
• Process freight received in computer system
• Deliver catalogs and assist customers as needed.
• May prepare monthly reports that track vehicle condition, mileage and expenses.
• Performs routine inspections on vehicles, forklift, and pallet jack. Schedules maintenance or repairs as needed.
• Responsible for the vehicle and its contents.
• Operate vehicle in a safe, lawful and courteous manner.
• Non-delivered orders shall be removed from the truck and secured in the building until delivery arrangements can conclude.
• Maintains building security by assuring all exit points are locked or manned during business hours and may lock or check all locked doors at the close of business.
• Keep management informed regarding delivery performance,staffing/operational issues, and customer concerns, etc.
• Submits requests for supplies and equipment to manager for approval
• While on deliveries, make sure merchandise is secure in vehicle.
• Maintains a clean, safe and organized work area.
• Attention to housekeeping and organization safety
• Complies with all Lighthouse and warehouse policies and procedures.
• Complies with all motor vehicle regulations.
• Complies with safety requirements.
• Complies with Federal and local legal requirements.
• Complies with base rules and contractual requirements.
• Other duties as assigned

Minimum Requirements:

• High School Diploma or GED
• 1-3 years experience as delivery driver.
• 1-3 years receiving, inventory and general warehouse experience.
• Valid drivers License
• Must maintain a good driving record with no major violations and remain insurable with Lighthouse auto insurance.
• Forklift certification preferred.
• Should be able to communicate in a pleasant, polite, and professional manner with both customers and employees.
• Excellent written and verbal communication; Clear written, verbal skills with solid English language fluency.
• Proficient with basic math.
• Working knowledge of MS Office.
• Must have excellent analytical and sound decision making.
• Commitment to Lighthouse mission.
• Ability to work schedule as assigned.

Company benefits may include:

• 12 Paid Holidays per year
• Up to 17 days of Paid Time Off (PTO) per year
• Medical, Dental, and vision plans
• Long-term and short-term disability, AD&D
• Life Insurance
• 403(b) Retirement Plan with 6% employer match
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Team Member Referral Bonus Program
• Paid Leave for Service Animal Training
• Focus on Upward Mobility
• Inclusive and Supportive Team Environment

Please note: Under the AbilityOne Program, The Lighthouse for the Blind, Inc. gives hiring preference to individuals who are legally blind. Any decision to disclose a disability by an applicant related to the hiring preference is completely voluntary. Requesting such information is also a part of our affirmative action efforts. Information that is disclosed will remain confidential. Also, your decision not to disclose disability status will not have a negative impact in the hiring process.

The Lighthouse for the Blind, Inc. is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, the use of a dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local law.

Qualifications