Restaurant General Manager duties and responsibilities

• Recruiting, hiring and training all restaurant staff, including servers and hosts
• Scheduling employees to ensure shifts have proper coverage
• Streamlining the restaurant processes to improve the guest experience
• Monitoring restaurant finances, including sales and expenses
• Enforcing food handling regulations and other guidelines to increase guest safety
• Promoting the restaurant and finding ways to bring in more customers
• Handling customer complaints
• Completing necessary paperwork, such as sales, inventory and staff attendance reports

Restaurant General Manager skills and qualifications

• Leadership to guide and inspire the staff
• Understanding of how the food service industry works
• Strong organizational skills to keep things running smoothly
• Problem-solving skills for unexpected circumstances, such as staffing shortages or unhappy customers
• Financial knowledge to manage the budget effectively and keep the restaurant profitable
• Analytical skills to interpret reports and make data-driven decisions
• Experience using restaurant management software
• Customer service and interpersonal skills to create positive relationships