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62 Concierge Jobs in Chicago, IL

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The Langham
Chicago, IL | Full Time
$34k-44k (estimate)
4 Months Ago
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Hyatt Hotels
Chicago, IL | Full Time
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Team TAG Services, LLC
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Hilton
Hilton
Chicago, IL | Full Time
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Onni Group
Chicago, IL | Full Time
$34k-44k (estimate)
2 Months Ago
Infinity Healthcare Consulting
Chicago, IL | Full Time
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YMCA
Chicago, IL | Part Time
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5 Months Ago
YMCA
Chicago, IL | Part Time
$33k-42k (estimate)
5 Months Ago
The Millennium Group
Chicago, IL | Full Time
$40k-49k (estimate)
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Brookdale Lake Shore Drive
Chicago, IL | Full Time
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Marriott International, Inc.
Chicago, IL | Full Time
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1 Month Ago
P4 Security Solutions
Chicago, IL | Full Time
$35k-44k (estimate)
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Marriott International, Inc.
Chicago, IL | Part Time
$34k-44k (estimate)
4 Weeks Ago
Marriott International, Inc.
Chicago, IL | Part Time
$34k-44k (estimate)
4 Weeks Ago
Hyatt Regency Chicago
Chicago, IL | Full Time
$34k-44k (estimate)
2 Months Ago
77 Consultants
Chicago, IL | Full Time
$34k-44k (estimate)
2 Months Ago
Infinity Healthcare Consulting
Chicago, IL | Full Time
$34k-44k (estimate)
3 Months Ago
Concierge
The Langham Chicago, IL
$34k-44k (estimate)
Full Time 4 Months Ago
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The Langham is Hiring a Concierge Near Chicago, IL

Job Summary
.
PRIMARY OBJECTIVE OF POSITION:
To act as an ambassador of the hotel by providing special assistance and information about local area attractions to customers and patrons by offering a wide selection of alternatives for guest satisfaction. Concierge to be fully versed on Forbes service standards. The Concierge team to be fully versed on all information related to The Langham, Chicago as well as the City of Chicago.
Requirement
.
RESPONSIBILITIES AND JOB DUTIES:
· Greet guests immediately with a friendly and sincere welcome. Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
· Promptly answer telephone calls using positive and clear English communication. Input messages into the computer, Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested. Requires continuous sitting, standing and movement throughout the hotel.
· Using the telephone, verbally arrange and confirm recreation, business and dining activities both inside and outside the hotel. Promptly respond to requests for dentists, doctors, childcare, florists, etc.
· Distribute printed materials such as brochures of local attractions, required extending arms, bending and stooping to reach materials on display racks, in drawers or on shelves.
· If and when dealing with guest concerns, use proper defect resolution skills in order to turn a concern into delight by resolving the issue and exhibiting genuine care and concern.
· Communicate with Guest Reception and In Room Dining colleagues regarding special arrangements and/or requests related to guests’ amenities.
· Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention so corrective action can be taken when appropriate.
· Use the photocopier to make copies of items as required.
· Handle cash, make change, and balance as assigned house bank. Perform simple arithmetic functions using a calculator.
· Other duties as assigned by supervisor/manager like certain Guest Reception, Flavours of Langham, or Guest Service Ambassador responsibilities.
SPECIAL SKILLS REQUIRED:
· The individual must possess the following job knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:
· Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
· Basic mathematical and calculator skills to prepare mathematical calculations without error, e.g., purchasing tickets for guests.
· Ability to listen effectively, to speak and write English clearly.
· Ability to stand, walk and or sit and continuously perform essential job functions.
· Hearing and visual ability to observe and detect signs of emergency situations.
EDUCATION REQUIRED:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE REQUIRED:
Prior guest service experience required. Prior Front Desk/Concierge or other hospitality experience preferred.
LICENSES OR CERTIFICATES:
No special licenses are required. Membership of Clefs d’Or or local concierge association, CPR certification and/or First Aid training preferred.
EOE, Including Disability/Veterans
Terms of employment
.
Full time

Job Summary

JOB TYPE

Full Time

SALARY

$34k-44k (estimate)

POST DATE

02/20/2024

EXPIRATION DATE

06/13/2024

WEBSITE

langhamhotel.com

HEADQUARTERS

Boston, MA

SIZE

<25

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The job skills required for Concierge include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Concierge job description and responsibilities

The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.

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Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.

01/03/2022: Dayton, OH

A concierge acts as a local expert for guests at hotels.

02/08/2022: Monroe, LA

Concierges provide excellent customer service to all hotel guests throughout their stay.

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Concierges use customer service skills to anticipate and meet guests’ needs.

01/18/2022: South Bend, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

02/18/2022: Santa Cruz, CA

Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

01/10/2022: Saint Petersburg, FL

A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

02/02/2022: Stamford, CT

A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

12/12/2021: Detroit, MI

A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

12/15/2021: Brownsville, TX

Step 3: View the best colleges and universities for Concierge.

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