PRIMARY OBJECTIVE OF POSITION:

To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable.

RESPONSIBILITIES AND JOB DUTIES:

· Taking care of every guest as it pertains to food service.

· Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, mis-en-place for table, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.

· Knowledge of beverages, wines, drink recipes, basic garnishes, food service.

· Serves guests food and beverages poolside

· Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the dish pit for proper sanitation

· Responsible for maintaining an organized and clean service area at all times, including set up and breakdown

· Ability to up-sell and increase check averages.

· Adheres to proper cash drop procedures and closing out daily procedure

· Remaining and being seen on the floor at all times.

· Abiding by hotel, and sanitation guidelines.

· Wipe down, set up and move, when necessary, all pool deck equipment.

PHYSICAL DEMANDS:

· High intensity and a stressful environment as it pertain to cover counts.

· Must be able to carry 3 plates at a time of weights up to 15 pounds.

· Ability to remain on your feet for 7 hours

· Ability to work in high temperatures.

SPECIAL SKILLS REQUIRED:

Knowledge and identity of food items. Knowledge of wine, liquor and other beverage service.

· Ability to provide courteous, efficient and professional service. Greet guests with a smile. Be able to answer any questions from the guest concerning the menu, our hotel, and other outlets of the Hotel

· Must have an open and flexible schedule

· Ability to think fast, react fast, and resolve issues

· Empowerment to take problems into own hands and resolve them

· Must know your clientele and remember names and favorite foods.

EDUCATION REQUIRED:

High school diploma required.

EXPERIENCE REQUIRED:

2 Years as a server.

LICENSES OR CERTIFICATES:

· Must be minimum age to serve alcohol.

· Ability to obtain any government required license or certificate.

· CPR Certification and/or First Aid Training preferred.

· Tips Training necessary, may be provided by the Hotel.

· Food handlers certification.

Job Types: Full-time, Contract

Pay: $16.93 - $17.93 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Pasadena, CA 91106: Relocate before starting work (Required)

Work Location: In person