Responsibilities include:

• Managing a team spanning UI/UX, Graphic Design, and Photography.
• Leading the creation of best-in-class breakthrough marketing creative that supports and reinforces the KCL brand in B2B and B2C content/collateral.
• Raising the bar on brand storytelling and how we present products and features, to authentically engage and inspire customers.
• Building trust, respect, and credibility with stakeholders, management peers, direct reports, and executives.
• Partnering with the Product, Content and Sales teams to build the appropriate frameworks to empower and enforce consistency across all brand touchpoints.
• Understanding how to advocate for customers and integrate user research into the creative process.
• Partnering with our Business Intelligence team to intake and synthesize customer insights and data into creative that is impactful to the customer and delivers measurable results.
• Demonstrating a command of creative methods, tools, communication, and presentation skills.
• Building a team culture around strategic testing and learning, focused on KPI optimization.

About You:

• 10 years of relevant B2C and B2B brand and creative experience.
• 7 years leading and building creative teams.
• 1 years of experience in a fully remote professional environment.

• Proven ability to build, lead, motivate, inspire, and retain remote creative talent.
• Thrives as a member of a cross-functional multidisciplinary team.
• Excel at promoting collaboration, identifying problems/opportunities, and setting the broader creative team up for success.

• Excellent communication, presentation, interpersonal, and analytical skills, including the ability to communicate creative vision and concepts clearly and persuasively across different audiences and varying levels of seniority.
• Strong active listener with the ability to gather diverse perspectives, knowing when and where to provide sometimes divergent perspectives.
• Excels in online collaboration with a remote team.
• Communicates with authenticity, intention, and curiosity.

• Demonstrable understanding of digital and social platforms.
• Ability to deep dive into quantitative data around the business, customer perceptions, and behaviors and then translate those into clear, actionable creative direction.
• Ability to bridge creative and strategy, grounded in business objectives.

• Ability to operate efficiently within fast-paced, ambiguous situations; a self-starter.
• Proficiency with scalable design solutions, processes, and tools.
• Strong organizational and time management skills with the ability to set priorities, multi-task, and meet deadlines.

Physical Requirements

• Use of Fingers: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.