Our Mission

Kennedy Concepts’ mission is to enrich the lives of our guests and our team members. We do this through serving the highest level of food quality, bar drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We believe in treating our team members and guests like family and know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time and creating memories our guests will never forget.

Summary of Position

The Food Runner position plays a crucial role in ensuring the seamless and efficient delivery of guests orders to the correct table. Communication between the kitchen and the serving staff is important. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Duties & Responsibilities:

Timely Delivery of Food:

• Transport prepared dishes from the kitchen to the appropriate tables quickly and efficiently.
• Ensure that the correct order is delivered to the right table and verify with the server if needed.

Maintain Order Accuracy:

• Double-check orders to ensure accuracy before delivering them to customers.
• Address any discrepancies or missing items promptly with the kitchen or serving staff.

Assist in Food Presentation:

• Collaborate with kitchen and serving staff to maintain food presentation standards.
• Notify the kitchen if any adjustments are required to meet customer expectations.

Table Clearing:

• Clear empty dishes and utensils from tables promptly to ensure a clean and organized dining environment.

Communication with Serving Team Members:

• Work closely with servers to coordinate the timing of food delivery and ensure a smooth dining experience for guests.
• Communicate any issues or special requests from customers to the appropriate personnel.

Customer Service:

• Provide friendly and professional service to customers, responding to their inquiries and addressing any concerns.
• Be attentive to customer needs and communicate effectively to enhance their overall dining experience.

Maintain Cleanliness:

• Assist in keeping work areas, including the food running station, clean and organized.
• Follow hygiene and sanitation standards to ensure a safe and healthy work environment.

Adherence to Policies:

• Follow restaurant policies and procedures, including safety protocols and service standards.
• Report any equipment malfunctions or safety concerns to the management.

Flexibility and Teamwork:

• Be adaptable to changing priorities and be willing to assist in various tasks within the restaurant.
• Collaborate with other team members to create a positive and efficient work environment.

Qualifications:

• Previous experience in a similar role or a basic understanding of restaurant operations is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and high-pressure environment.
• Strong attention to detail and organizational skills.
• Physical stamina to stand and walk for extended periods.
• Customer-focused attitude with a commitment to providing exceptional service.
• Knowledge of basic food handling and safety practices.

Starting Pay: $14.00/Hour Tipshare

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 20 – 30 per week

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends only

Ability to Relocate:

• Knoxville, TN 37902: Relocate before starting work (Required)

Work Location: In person