Role Summary

Reporting to the Location Manager, the Counter and Warehouse Representative is a key member of the sales and distribution team.

The position is responsible for promoting and developing business, ensuring all stock is accounted, processed, and organized to meet company standards.

Exciting work you will do :

The essential duties and responsibilities of the Counter and Warehouse Representative position will consist of, but are not limited to, the following :

• Sell company products and services to customers visiting or calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment.
• Clarify customer's understanding of products and services; answering questions; and offering relevant information.
• Performing defined warehouse activities specific to the receipt, placement into inventory, selection for shipment, and shipment of stock.
• Assist in unloading delivery trucks and assist customers with loading product into their vehicle
• Must learn how to operate warehouse equipment including forklifts, hand trucks, etc.
• Maintain quality service by adhering to Kendall Group policies, procedures, and standards.
• Perform other duties as assigned

Competencies you possess :

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and collaboration
• Safety Conscious
• Time Management

What you’ll need :

• Education : High School Diploma or GED Equivalent
• Analytics / Computer Skills : Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment / tools / machines / vehicles.

Basic math, reading, writing, and reasoning skills.

• Organization Skills : Excellent work ethic, good verbal, and communication skills. Ability to work independently or in a team.
• Cross-functional skills : Ability to work effectively in a team environment and through the direction of a direct Supervisor or Leader.
• Communication Skills : Ability to communicate well with all levels of the organization. Know when to request assistance when appropriate, especially when lifting heavy objects.
• Physical, Mental and Visual Skills : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Ability to see, talk and hear Ability to lift, move, and carry up to 50lbs Ability to sit, stand, walk, lift, pull, and push during entire work shift Ability to climb stair / step ladders up to 16 steps, bend, stoop, crouch and kneel Ability to be on your feet for 8 hours a day

Physical Environment : While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time.

The noise level in the work environment is consistent with that of a driver and distribution center.

Qualifications we prefer but don’t require :

• Work Experience : General working knowledge of electrical products; 2 years of counter sales (electrical product sales a plus); forklift experience

Last updated : 2024-04-27