Role Summary

Reporting to the Counter Sales / Location Manager, the Counter Sales Representative is a key member of the Kendall Electric sales team.

This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone.

Exciting work you will do : The essential duties and responsibilities of the Counter Sales Representative position will consist of, but are not limited to, the following :

• Sell company products and services to customers visiting or calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
• Create positive relationships with customers, clarify customer's understanding of products and services; answering questions;

and offering relevant information

• Participate in relevant training to keep current with opportunities to grow and excel within the role
• Assist in unloading delivery trucks and assist customers with loading product into their vehicle
• Receive product and stock shelves
• Participate in inventory cycle counts, as directed
• Safely operate stand-up and / or sit-down forklifts, manual pallet jacks, to lift and transport material
• Maintain quality service by adhering to Kendall Group policies, procedures, and standards
• General housekeeping
• Perform other duties as assigned

Competencies you possess :

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and collaboration
• Safety Conscious
• Understanding others, Listening

What you’ll need :

• Education : High school diploma or GED
• Analytics / Computer Skills : Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment / tools / machines / vehicles.

Basic math and reasoning skills

• Organization Skills : Ability to multi-task and prioritize work to maximize accuracy and efficiency
• Cross-functional skills : Ability to work effectively with the distribution center and sales teams
• Communication Skills : Excellent oral and written communication skills. Ability to communicate well with all levels of the organization
• Physical, Mental and Visual Skills : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Ability to frequently lift / move up to 50lbs Ability to stand / walk / lift, pull, and push during entire work shift Ability to climb stair / step ladders up to 16 steps Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
• Physical Environment : While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time.

The noise level in the work environment is usually minimal

Qualifications we prefer but don’t require :

• Work Experience : General working knowledge of electrical products; counter sales (electrical product sales a plus); forklift experience

Last updated : 2024-05-01