Billing Process Management:

• Oversee the Billing Process:
  • Supervise the entire billing workflow, from data input to invoice generation.
  • Ensure adherence to established procedures.
• Develop Efficient Billing Procedures:
  • Create and maintain streamlined processes to enhance accuracy and efficiency.
  • Continuously evaluate and optimize workflows.
• Accurate Invoice Generation:
  • Generate invoices promptly and review billing data for completeness and correctness.

Client Support:

• Primary Point of Contact:
  • Serve as the main contact for billing-related inquiries from clients.
  • Address client concerns and resolve billing disputes professionally.
• Clear Communication:
  • Explain billing policies clearly to clients.
  • Collaborate with other departments (Timecards, Payroll, Customer Service) for seamless operations.

Financial Reporting and Compliance:

• Monitor Revenue Trends:
  • Prepare and analyze billing reports to track revenue and identify trends.
  • Collaborate with finance and accounting teams for data reconciliation.
• Forecasting and Decision Support:
  • Generate forecasts and projections to aid financial planning.
  • Develop and maintain billing policies to comply with regulatory requirements.
• Periodic Audits:
  • Conduct compliance audits to assess adherence to policies and identify areas for improvement.

Team Leadership:

• Task Prioritization:
  • Communicate priorities set by leadership to the team.
  • Conduct regular team and departmental meetings to reinforce direction.
• Progress Monitoring:
  • Monitor team progress and address issues promptly.
  • Escalate serious performance or disciplinary matters to leadership.
• Collaboration:
  • Foster effective collaboration within the team.
  • Ensure alignment with company initiatives.