Job Description

P&C Customer Service Representive - Kensington, MD

Established agency seeking to add a personal lines account manager to their team.

Responsibilities Include

• Handling High-Net-Worth accounts
• Client presentations and ability to resolve client concerns and issues
• Review and recommend coverages for clients with a focus on satisfaction, retention and rounding existing accounts
• Liaison between clients and carriers
• Ability to cross sell and help walk-in / phone- sales questions
• Ability to handle all types of personal insurance
• Advise of coverage recommendations and assist clients with Insurance claims
• Assist in retaining accounts : follow up on cancelations & Broker of Record Letters
• Cross sell & round out accounts

Requirements

Must have an active P&C license in the state of MD

Must have working knowledge of agency management software, insurance rating Software and Microsoft Office

• Must have excellent presentation and communication skills
• Ability to multi-task and work in fast paced Insurance environment
• Ability to work within a team environment
• Ability to self-direct the completion of insurance related job duties

INDTJG-ST

Last updated : 2024-05-09