The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports the daily financial transactions for the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures.

DUTIES AND RESPONSIBILITIES

ESSENTIAL FUNCTIONS

Audit, balance, post and report on the financial transactions for the various areas of the hotel (i.e. food and beverage outlets, rooms/front desk, gift shop, etc.) to ensure accuracy and proper cash handling procedures are followed.

Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures are followed.

Complete, balance and file night audit reports including over/short figures, deposits, counts, house charges, and promotional materials.

Prepare and input statistics and income journal sheets for preparation of daily reports.

Perform the duties of a Front Desk Agent including greeting, registering and assigning rooms in accordance with policies and procedures. Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and making change.

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.

Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Check with manager / supervisor before leaving work area for any reason.

Perform other duties and responsibilities as assigned.

Job Type: Full-time

Work setting:

• In-person

Ability to Relocate:

• Greencastle, IN 46135: Relocate before starting work (Required)

Work Location: In person