Description

Who We Are:

Acme Hospitality is a growing hospitality group in Santa Barbara's arts and entertainment district, that owns and operates several highly acclaimed and award winning concepts and boutique hotels in Nevada County and Palm Springs CA. 

Mission & Core Values:

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

Position Summary:

The role of the dishwasher is to ensure that the kitchen and dish area stay clean and organized. 

RESPONSIBILITIES

• Operate commercial dishwashing equipment, such as dishwashers, sinks, and power sprayers, to clean and sanitize dishes, utensils, pots, and pans.
• Load and unload dish racks, ensuring proper arrangement and organization for efficient washing and drying.
• Sort and stack clean dishes, utensils, and equipment in designated storage areas.
• Inspect and remove any food residue or debris from dishes before loading them into the dishwasher.
• Hand wash delicate or oversized items that cannot be cleaned in the dishwasher.
• Assist in the cleaning and maintenance of kitchen equipment, such as ovens, grills, and slicers.
• Sweep and mop kitchen and walkin floors, removing any spills or debris to maintain a clean and safe work area.
• Empty and clean garbage bins and recycling containers regularly.
• Assist in the receiving and storage of deliveries, ensuring that they are properly organized and stored.
• Adhere to proper food safety and sanitation guidelines, including using the appropriate cleaning chemicals and following established procedures.
• Notify culinary management of any equipment malfunctions or maintenance needs.
• Assist in general kitchen duties and support other staff members as needed.
• Maintain a positive and professional attitude while working in a fast-paced environment.
• Follow all health and safety regulations, including wearing appropriate protective gear, such as gloves and aprons.
• Perform other cleaning and organizational tasks as assigned.

Requirements

REQUIREMENTS

• No prior experience is typically required, although previous experience as a dishwasher is a plus.
• Physical stamina and ability to stand for extended periods and lift heavy loads.
• Ability to work in a fast-paced and demanding environment.
• Attention to detail to ensure thorough cleaning and sanitization of dishes and utensils.
• Basic knowledge of proper dishwashing techniques and sanitation procedures.
• Willingness to learn and follow instructions from kitchen managers or chefs.
• Good time management and multitasking skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Effective communication skills to work as part of a team.
• Ability to work in a hot and humid environment.
• Basic understanding of food safety and hygiene practices.
• Physical agility and ability to bend, stoop, and reach to perform cleaning tasks.
• Positive attitude and willingness to assist in various kitchen duties.
• Dependability and punctuality.
• Current State Food Handler Certification

Job Status: 

Non-Exempt

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an Acme Hospitality Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.

ALL POSITIONS

GREET ALL YOU MEET

• Say hello to everyone you see and make eye contact (SMILE).
• Remember the guest or team member’s names and use them often. 

SELL THE PROPERTY

• Sell the services and facilities of the property first.
• Help the company obtain new customers and retain current customers.
• Memorize basic property information; be able to give accurate directions.
• Thank our guests for their business AND invite them to return. 

TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTION

• Listen and respond with empathy to guest or team member inquiries and stay with the individual until he/she is satisfied.
• If a guest or team member asks for directions, DO NOT POINT – escort the guest or team member to the destination.
• Never say, “NO”, ask for assistance.

PROMOTE SAFETY AND SECURITY

• Never mention a guest’s name and room number in the same conversation.
• Never give out a room number. Maintain guest privacy and confidentiality.
• Always knock and announce your department before entering a guest room.
• Know your property’s emergency procedures.
• Protect the company’s property against damage or loss.
• Report any unsafe working condition.

PRACTICE CONTINUOUS IMPROVEMENT

• First, master the basics! DO IT RIGHT THE FIRST TIME!
• Look for ways to do your work better, faster and smarter. Share those ideas.
• Be part of the solution; always accompany criticisms with suggestions for improvement.
• Keep an open mind; be “flexible” to do new things and old things in new ways. 

PROJECT A POSITIVE, PROFESSIONAL IMAGE

• Follow the company appearance standards at all times.
• Always wear your name badge and gaming badge (if needed).
• Keep your work area clean and professional.
• Never discuss internal business in front of guests.

TAKE PRIDE IN ACME HOSPITALITY

• If you see something on the floor, pick it up.
• Show proper care for tools, equipment and facilities.
• Speak positively about the company and your co-workers.

PRACTICE TEAMWORK

• Pitch in and help – Don’t wait to be asked.
• It is okay to ask for help.

RESPOND WITH A SENSE OF URGENCY

• Do not let obstacles become your excuse.
• Be flexible – accomplish the task and follow-up.

HAVE FUN

• Have fun and carry a great positive attitude. Being “positive” and “upbeat” does wonders for you and those around you.

GUEST SERVICE STANDARDS

Always remember to practice the Guest Service Standards for both internal and external guests.

• Smile
• Greet
• Respond
• Resolve
• Thank and Invite Back

Systems you need to know:

Ctuit, Focus POS, Microsoft Office, Google

The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able to meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment. 

Physical Requirements:

Standing - Constant

Walking - Constant

Sitting - Frequent

Climbing - OCCASIONAL 

Crawling - N/A 

Kneeling - FREQUENT OCCASIONAL

Bending - OCCASIONAL FREQUENT

Reaching above Shoulder - Constant FREQUENT

Lifting:

10 lbs. - Constant 

11 - 20 lbs. - Constant 

21 - 50 lbs. - FREQUENT 

50 - 100 lbs. - OCCASIONAL 

Carrying:

10 lbs. - Constant 

11 - 20 lbs. - Constant FREQUENT

21 - 50 lbs. - OCCASIONAL FREQUENT

51 - 100 lbs. - OCCASIONAL 

Pushing - Constant 

Pulling - Constant 

Manual Dexterity - Constant 

Bi-Manual Dexterity - Constant 

Fine Motor Skills - Constant 

Gross Motor - Constant 

Eye/Hand Coordination - Constant 

Near Vision - Constant 

Far Vision - Constant 

Color Recognition - Constant 

Hearing - Constant 

Other -

ENVIRONMENTAL FACTORS

Working Outside YES 

Working Inside YES 

Working alone YES 

Working closely with others YES 

Excessive cold/heat YES 

Excessive humidity/dampness YES 

Noise/Vibrations YES 

Working above ground YES 

Working below ground NO 

Working with chemicals/solvents/detergents/cleaners YES 

Working on uneven surfaces NO 

Operating moving equipment or vehicles NO 

Working around machinery or moving equipment YES 

Climbing on scaffolds or ladders YES 

Working under hazardous conditions NO