**Front Desk Agent** **Duties:** - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist guests with luggage storage, transportation arrangements, and other concierge services - Maintain a clean and organized front desk area - Process payments and maintain accurate records of guest transactions - Collaborate with other hotel departments to ensure guest satisfaction **Experience:** - Previous experience in hotel management or hospitality is preferred - Strong customer service skills with a focus on guest satisfaction - Excellent communication skills, both verbal and written - Multilingual abilities are a plus - Proficient in using phone systems and other office equipment - Ability to handle difficult situations with professionalism and tact - Strong organizational skills with attention to detail At our hotel, we value our employees and offer a competitive salary, opportunities for career advancement, and a positive work environment. Join our team of dedicated professionals who are committed to providing exceptional guest experiences. To apply for the position of Front Desk Agent, please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application.

Job Types: Full-time, Part-time

Expected hours: 24 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Grove City, OH 43123: Relocate before starting work (Required)

Work Location: In person