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Branch Manager
Apply
$69k-84k (estimate)
Full Time 2 Days Ago
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The Hiller Companies is Hiring a Branch Manager Near Las Vegas, NV

Job Details
Job Location
Hiller Las Vegas - Las Vegas, NV
Description
The Hiller Companies, a national leader in the fire protection and security industry, has an immediate need for a Branch Manager.
Job Summary: The Branch Manager is responsible for the full scope of the operational functions of their division. This role manages a team of technicians, service coordinators, and project managers, providing leadership, guidance, and support. This position will identify and implement strategies to improve operational productivity and efforts to achieve/exceed the financial targets of the division. The Branch Manager will have overall responsibility for new business development, customer retention, employee engagement, P&L management, and operational effectiveness.
Job Responsibilities:
  • Branch Leadership & Team Development:
    • Lead and manage the operations team by setting performance goals, providing guidance and support, conducting regular performance evaluations, and addressing personnel issues.
    • Drive a positive teamwork culture for all division employees.
    • Responsible for allocation and proper utilization of resources such as manpower, equipment, and materials for all projects and service requests.
    • Partner with other Hiller support teams to drive optimal operations.
  • Customer Relationship Management:
    • Ensure customer satisfaction is always at the forefront, with a heavy focus on relationship building, nurturing, delivering high-quality services, and promptly addressing customers' concerns if they arise. Prioritizing customer satisfaction will contribute to Hiller's reputation, growth, and profitability in the industry.
    • In partnership with Business Development, develop market strategies across the local region to drive growth and competitive intelligence.
  • Operational Performance:
    • Develop and implement operational plans specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and schedules to optimize service delivery and project execution while ensuring financial objectives are met.
  • P&L Management:
    • Responsible for full scope P&L management of the branch. Actively contributing to revenue generation through identifying new business opportunities to drive growth, nurturing customer relationships, and collaborating with the Sales team to secure new service contracts.
    • Partner closely with Finance to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability.
    • Evaluate the financial performance, including revenue, expenses, and profitability to help you make informed decisions, identify areas for improvement, and take corrective actions as necessary.
  • Health & Safety:
    • Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted.
    • Establish quality control measures, conduct inspections, and ensure compliance with fire and life safety regulations and best practices.
  • Additional:
    • Other duties as assigned.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We have been in business for over 100 years, with locations across the United States, and we are growing!
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
We offer competitive pay and most employee benefits start from the first day of employment, including:
  • Medical, Dental & Vision Insurance
  • 401(k) with fully vested employer matching funds
  • Company Paid & Voluntary Life Insurance
  • Voluntary Short Term & Long Term Disability Insurance
  • PTO
  • 8 Paid Holidays
Qualifications
Education, Licensure & Certifications:
  • High school diploma is required; however, a bachelor's degree in a related field is preferred.
Experience:
  • Must have a minimum of 10 years of industry-related experience, specifically focused on service and/or construction.
  • A minimum of 3 years of experience in a leadership role is preferred.
  • Experience with leading service coordination, technician workflows, and project execution is important.
Knowledge, Skills, Capabilities:
  • Strong knowledge of fire and life safety regulations, codes, and industry best practices. Specifically related to resource allocation, project management, scheduling, and quality assurance.
  • Proven ability to successfully manage operational P&L activity.
  • Solid understanding of operational processes, resource allocation, and project management.
  • Excellent communication skills, both verbal and written, with the ability to interact with employees and customers.
  • Excellent customer service and interpersonal skills.
  • Strong problem-solving and decision-making abilities, with a focus on delivering results.
  • Ability to prioritize tasks, delegating when appropriate.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.

Job Summary

JOB TYPE

Full Time

SALARY

$69k-84k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/09/2024

WEBSITE

hillerfire.com

HEADQUARTERS

PENSACOLA, FL

SIZE

50 - 100

FOUNDED

1919

CEO

CON BOTSIS

REVENUE

$5M - $10M

INDUSTRY

Specialty Trade in Construction

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About The Hiller Companies

The Hiller Companies, Inc. offers fire protection products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as locally with offices in Alabama, Arizona, California, Colorado, Florida, Louisiana, Massachusetts, Nevada, South Carolina, Texas, Utah and Virginia. We are proud to safeguard everything from small businesses to nuclear testing facilities, yachts to aircraft carriers, and gas stations to offshore platforms. Hiller's service organization provides inspections, routine and emergency mainte...nance for fire suppression, detection, sprinkler and other systems. We also service and recharge fire extinguishers for all market areas; including commercial buildings, restaurants, industrial plants, oil platforms and ships. Our personnel are NICET-certified and factory-trained by our key suppliers and we maintain DOT-approved hydrostatic testing, dry chemical, CO2, FM200 and Halon 1301 refill stations. Hiller also offers a variety of products and parts to support our customers. These products include portable and fixed fire extinguishers, hoses, hose reels, nozzles, foam and other material/equipment involved in fire detection and suppression. We also provide safety equipment such as gloves, fire resistant clothing, safety glasses, masks, air breathing apparatus and other similar items. These products are sold from inventory or shipped directly to our customers from our vendors. The following vendors we have on schedule include Ansul, Amerex, Kidde, Siemens, Survivair, Akron Brass and Gentex, just to name a few. More
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The following is the career advancement route for Branch Manager positions, which can be used as a reference in future career path planning. As a Branch Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Branch Manager. You can explore the career advancement for a Branch Manager below and select your interested title to get hiring information.

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