About Us

The Highland Dallas is upscale yet thoroughly unstuffy ambiance and service. Sophisticated luxury merged with a casual, live-in-the-moment spirit; all created to delight passionate travelers seeking a unique adventure with every stay. Think of us as "high end without a trace of highbrow." We are seeking associates who are passionate about exceeding guest expectations, playing as a team, and the art of hospitality. We offer our associates competitive benefits including hotel discounts for Hilton and HEI Hotels, on site complimentary parking, one complimentary meal per shift, discounted public transportation options, discounted dining at Knife Restaurant, and medical/dental/vision/401K. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Responsibilities

• Perform scheduled massages in accordance with policies and procedures and brand standards
• Stock and ensure cleanliness of massage rooms and equipment
• Provide high level of guest service at all times to all guest of the spa
• Comply with attendance rules and be available to work on a regular basis.
• Adhere to all company policies and procedures
• Perform any other job related duties as assigned.
• $9.50 Hourly Rate plus 25% Service Commission and 20% Service Charge

Qualifications

• Ability to stand, bend and perform duties required for specific modalitties
• Ability to stand and move throughout spa and continuously perform essential job functions.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Should have knowledge of anatomy and physiology
• Must possess at least 500 hours of hands on massage experience
• Must provide reputable school certification

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.