3 Call center representative Jobs in Easton, MD
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The Hertrich Family of Automobile Dealerships is Hiring a Call center representative Near Easton, MD
Service Business Development Representative / Customer Service Representative / Internet Representative
Hertrich Family of Automobile Dealerships seeks a PART TIME Service Department Business Development Representative / Customer Service Representative / Internet Representative to join our Automotive Team of professionals!
Are you looking for spectacular growth opportunities?
Do you thrive in a fast-paced environment where you have unlimited career potential?
Are you an enthusiastic individual who wants to work for a mission driven company...
then our Company is the right fit for you!
The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 12 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities.
We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.
Hertrich offers our Service Department Business Development Representative / Customer Service Representative / Internet Representative :
Extremely Competitive Salaries
Medical, Dental, Vision, Disability, Accident, Cancer, & Life Plans
Paid Vacations
Paid Holidays
Paid Personal Days
401K with Employer Match
Employee Purchase Discounts
Service Department Business Development Representative / Customer Service Representative / Internet Representative DUTIES :
Use Dealership Customer Relationship Management tools (CRM) to capture and contact service lead opportunities
Keep accurate record of all customer contacts and follow up
Create reports daily, weekly, and monthly, as directed by manager
Maintain a pleasant and courteous manner on the telephone when communicating with customers focusing on the highest level of customer satisfaction
Maintain a high-energy, enthusiastic attitude
Additional duties as deemed necessary by management
Service Department Business Development Representative / Customer Service Representative / Internet Representative QUALIFICATIONS :
Highly motivated and persistent
Solid working knowledge of computers and the internet
Energetic, enthusiastic and fun
Organized
Solid working knowledge of computers and the internet
Outstanding phone and communication skills
Honest work ethic
Must be able to work flexible hours, including nights & weekends
Must be a highly motivated self-starter with outgoing, customer-oriented personality
The desire to learn and provide superior customer service - before, during, and after the sale
HS Diploma / GED required
Last updated : 2024-04-04
Job Summary
Full Time
$55k-72k (estimate)
04/05/2024
05/09/2024
The job skills required for Call center representative include Customer Service, Customer Contact, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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