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Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Welcome to The Herrick House, part of Beth Israel Lahey Health Continuing Care. Our teams of nurses, aides, food service, and environmental service employees work to create an environment that supports the physical, mental, emotional, and spiritual needs of our residents along with their families.Job Description:
Essential Job Functions:
Front Desk Responsibilities
1. Handles all incoming telephone calls and greets guests and visitors in a professional and courteous manner
2. Directs calls, guests and visitors to appropriate person/department
3. Responds to resident requests in a kind and courteous manner
4. Coordinates front desk activities
5. Communicating with co-workers either verbally, through the communication log book, and email (Outlook)
6. Maintains the front desk in a neat and orderly manner
7. Responds to emergency situations by contacting appropriate party (911), fire department, etc.
8. Sorts mail as needed
9. Ensures new employees receive employee identification badge on orientation day
10. Responsible for Business Office supply ordering
11. Contacts Vendor for copy machine/fax machine issues
12. Closes out discharged residents from financial file and moves demographic sheet to discharged resident notebook
13. Records guest meals in log book and distributes ticket as needed
14. Supports The Herrick House Directors as needed
15. Performs similar and other related duties as required
Accounts Receivable
1. Completes bank deposit slips and cash logs for all cash/checks received in a timely basis
2. Copies checks and matches each rent check to monthly statement verifying amount paid matches amount billed
3. Monitors and reconciles petty cash box held at reception desk
4. Reconciles Hairdresser/Manicurist cash receipts weekly
Other Business Office Duties
1. Assists Director of Business Services with resident billing, inputting data into the billing system, cash receipts, etc.
2. Handles the timely process of rate increase letters to residents at least 30 days prior to the increase due date
3. Assists Director of Business Services with special projects as assigned
4. Records quarterly Gift Shop Sales Tax and submits payment
Education: Associates Degree or equivalent experience is required.
Certification/License: None Required
Knowledge, Skills & Abilities: Is computer-capable and is able to adapt to work using Microsoft Offices and software packages used at The Herrick House.The ability to communicate effectively, both orally and in writing, is essential.Must have knowledge of basic telephone reception systems and techniques.The ability to handle all incoming phone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner is required.The ability to respond calmly to emergency situations is essential.File maintenance and organizational skills are essential.
Experience:
Other
Skilled Nursing Services & Residential Care
$38k-50k (estimate)
05/13/2024
08/08/2024
herrickhouse.net
BEVERLY, MA
100 - 200
Private
SANDRA EARL
$10M - $50M
Skilled Nursing Services & Residential Care
The job skills required for Lead Receptionist include Microsoft Office, Billing, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Receptionist positions, which can be used as a reference in future career path planning. As a Lead Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Receptionist. You can explore the career advancement for a Lead Receptionist below and select your interested title to get hiring information.