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Hotel Concierge
Our Mission
The Hermitage Hotel, rich in history and tradition, is committed to exceptional hospitality and highly personalized service.
Our values driven culture is committed to Excellence, Accountability, Integrity, Teamwork, Tradition and Community.
Perks *subject to employment status
· Affordable and comprehensive health insurance which can be extended to include a spouse, children, or an unmarried domestic partner
· Affordable dental and vision insurance
· Company provided life insurance
· 401k with current match of 3% annually
· Complimentary telehealth access
· Access to customizable and comprehensive pet insurance
· Access to mental/behavioral health services
· Complimentary meals in the employee cafeteria
· Subsidized on-site parking
· PTO starting at 15 days/year and increasing with tenure up to 30 days/year
· Ongoing education support including industry training and certifications
· Generous employee discounts in the retail and restaurant
· Friends & Family hotel rates
· Special employee hotel rate
Skills & Requirements
· This is an on-site position in Nashville, TN
· Previous hotel guest services experience
· Strong knowledge of Nashville area: attractions, restaurants, events
· Communicate clearly and professionally verbally and written; English
· Flexible schedule
Duties:
· Greet and welcome hotel guests
· Provide local information to guests in a professional and genuine manner
· Assist in procuring access to local tours and events for the guests
· Provide thoughtful and personalized service
· Maintain a positive and engaging demeanor
· Answer guest questions and inquiries; in person, phone and email
· Maintain strong property knowledge; promoting in house offerings to the guests
· Work closely with other departments to create amazing guest experiences
· Other duties as assigned by supervisor
It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. The Hermitage Hotel is an equal opportunities employer.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
Schedule:
Experience:
Shift availability:
Work Location: In person
Full Time
$30k-38k (estimate)
01/20/2024
08/23/2024
thehermitagehotel.com
Nashville, TN
200 - 500
The job skills required for Hotel Concierge include Teamwork, Guest Service, Integrity, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Concierge positions, which can be used as a reference in future career path planning. As a Hotel Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Concierge. You can explore the career advancement for a Hotel Concierge below and select your interested title to get hiring information.