The Estimator position is responsible for assisting clients through the collision repair process. This would include writing the preliminary estimate, working with the repair shop and the insurance company if any supplemental work is needed, setting proper expectations with all parties involved in the final quality control inspection of the vehicle, and delivery walk-around with the client. We are willing to train the right person for the job! The hours for this position will be 7:30 a.m. - 5:00 p.m. Monday - Friday.

Estimator's Responsibilities

• Greet and assist clients in a timely, friendly manner.
• Assist clients with preliminary estimates as needed.
• Schedule appointments using Collision Center-approved processes.
• Check-in clients including; collecting signatures, contact information, and verifying payment information.
• Indicate in the claim file the cause of the loss and any related details.
• Ensure that all documents are accounted for and accurate (ie. parts slips, DTP’s etc.)
• Inspect clients vehicles for additional needed repairs.
• Work with repair technicians to ensure no additional repairs are needed.
• If additional work is needed, explain the details to the client, including the additional cost and time considerations.
• Updated clients throughout the repair process with the purpose of setting proper expectations of overall repair time.
• Handle telephone inquiries regarding work in process and appointments.
• Maintain Customer Satisfaction rating based on CCC / Carwise IndexUnderstand and follow federal, state and local regulations, such as those governing the disposal of hazardous waste, OSHA, right-to-know, etc.
• Any other duties as assigned.

• Valid driver’s license, acceptable driving record, and good judgment.
• Knowledge of insurance procedures and requirements.
• Excellent verbal and written communication skills.
• Strong customer service skills and computer proficiency.
• Two years of experience in a dealership position is preferred.
• General knowledge of vehicle mechanical operations.ASE / iCar certification preferred.

• Medical along with dental/vision/life/disability insurance;
• Flex spending accounts; 401(k) with company match;
• Immediate accrual of paid time off;
• Wellness offerings, including a free gym membership;
• Substantial vehicle/service discounts;
• Annual incentives and opportunities for advancement;
• Community involvement, company events & more!