Opening in July of 2024, The Heartwood at Vassar will include 50 guest rooms to accommodate both visitors to Vassar as well as area visitors. Vassar families and alums will also enjoy the benefit of staying on campus with proximity to downtown Poughkeepsie to help support community businesses and connect the campus to the downtown Poughkeepsie and the greater Hudson Valley region. The property will also feature an 86 seat restaurant, The Salt Line, and Night Owls Bar. Above the restaurant will be meeting space for use by the college and the outside business community. Our kitchen will be solely electric powered which offers an exciting and innovative approach to sustainability.

This position’s primary job duties are to oversee the safe and efficient operation of the restaurant and other outlets where applicable (may include Lounge, Room Service, banquets). This manager supervises a staff that consistently provides excellent guest service while promoting profitability for the hotel.

Effective listening and communication, initiative, ability to work independently and in teams, and the ability to lead by example are necessary skills. You must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service.

Local candidates preferred.

Benefits and pay range:

· Salary range of $65,000-$68,000 a year

· This position qualifies for a full benefits package including medical, dental, short-term disability, 401K plus matching potential, life insurance, and hotel travel benefits.

Hotel and management company links:

· https://theolympiacompanies.com/

Skills Required

· Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)

· Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy

· People Skills – ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect

· Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing

· Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices

· Judgment & Discretion – appropriately handle confidential and sensitive information

· Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision

· Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs

· Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)

· Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks

· Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency

· Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Technical Skills:

Must have strong dining service & bar skills.

Beverage cost analysis, i.e., knowledge of ordering, inventories, labor control

Thorough knowledge and understanding of kitchen equipment use and operation

Must have previous experience as at least a Food & Beverage Supervisor or Restaurant Manager at a full service establishment.

Technical Skills:

Knowledge and ability to perform all aspects of restaurant service

High aptitude in working with numbers and able to efficiently use a calculator

Experience / Education:

Minimum 2 years’ of supervisory customer service experience with at least 1 year of full-service dining experience; management experience preferred; high school diploma and/or equivalent work experience

Job Type: Full-time

Pay: $65,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person