The Accounts Receivable Representative’s primary responsibility is producing accurate billings statements, maintaining accurate accounts receivable records, and assuring controlled and timely collections and documentation.

Required:

• High school diploma or equivalent;
• Effective computer, analytical, organizational and customer skills;
• Experience with computer spreadsheets and Microsoft Office Programs (Word, Excel, Outlook);
• Ability to multi-task;
• Excellent telephone skills.

Desired:

• Associates Degree in Accounting preferred;
• Experience in billing or account receivable preferred.

Responsibilities:

• Responsible for involving, collecting, and posting premiums from assigned employer groups and/or members.
• Research, balance and post any lockbox or direct pay payments and payment kick outs.
• Process refunds
• Coordinating with Enrollment Services and Marketing representatives to ensure member eligibility.
• Obtain funding approvals for self-funded, administrative services only (ASO) group check runs.
• Provide select self-funded, ASO groups with monthly cash disbursements.
• NSF collections
• Pend/Unpend Cobra members when the employer sends verification that COBRA premium have been paid.
• Maintaining employer group billing files and the accuracy of the accounts receivable system.
• Responsible for working actiongrams and work flow notifications in Heart.
• Notify members regularly by letter/phone regarding any payment related issues.
• Save, balance, and distribute month end reports.
• Maintain billing copies in the Document Repository.
• Provide Form 5500 information for employer groups when requested.
• Prepare Medical certifications for members' housing when requested.
• Distribute department mail to the correct staff.
• Invoice reconciliations.
• Multiple Employer Welfare Arrangements (MEWA) Invoicing
• LEP reconciliation
• Responsible for invoicing, collecting and posting for Benefits Administration business.
• Provide self-funded groups with specialized reports.
• Monitor self-funded bank accounts to track funding and payments related to self-funded group activity.
• Gather information and assist with A/R audits.
• Reconcile self-funded group bank statements
• Assist A/R Manager with high level tasks including special reporting under strict timelines.
• Complete various worksheets on a weekly basis as request by Manager.