Medical Assistant/Front Office

The Medical Assistant/Front Office position is full time Monday-Friday, and will support doctors and patients through a variety of tasks in order to keep appointments running efficiently.

• Greets and directs patients
• Assists patients through the registration process including paperwork to be completed by patients, scanning insurance cards, entering demographic information and collecting patient financial responsibilities
• Prepares patients for office visits including escorting patient to treatment room, obtaining pertinent patient information and documenting information in the patients’ chart
• Checks out patients which may include scheduling follow appointment, coordinating test appointment, going over surgical paperwork and collecting patient financial responsibilities.
• Verifies insurance
• Schedules any necessary appointments
• Answer incoming calls, assisting caller or directing calls to appropriate staff
• Monitor and review patient schedules and charts for next day appointments
• Assists other staff as needed
• Other duties as assigned

• Interview patients and document basic medical history
• Update and file medical records and insurance reports
• Arrange laboratory and testing services
• Assist during medical examinations
• Produce and distribute correspondence memos, letters, faxes and forms
• Prepare and clean treatment rooms and medical instruments
• Stock rooms
• Maintain and order supplies
• Obtains approvals for medical testing
• Communicates with physicians on patient inquires or issues
• Responds to patients about inquiries or issues.
• The position collaborates within a team environment and provides back up and supports other department staff when needed

Requirements

• High School diploma or GED required.

• Additional medical education, certification or experience preferred

• Must maintain confidentiality

• Requires strong computer skills
• Excellent communication skills both verbal and written.

• Must be able to work effectively with all levels of staff and management

• Strong customer service skills
• Ability to work as a team and independently
• Handle multiple tasks with conflicting priorities to meet strict deadlines

• Must be detailed oriented, a quick learner and have excellent follow-up skills

Job Type: Full-time

Pay: $37,000.00 - $41,000.00 per year

Benefits:

• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off

Medical specialties:

• Medical-Surgical
• Orthopedics

Schedule:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Medical office
• Private practice

Application Question(s):

• Are you available for full time work during the day Monday thru Friday?
• Would you be available to start working within 2- 3 weeks from date of offer?

Experience:

• medical assistant: 1 year (Required)

Ability to Relocate:

• Longmeadow, MA: Relocate before starting work (Required)

Work Location: In person