Job Description
Essential Job Functions
Position: Lieutenant Security and Security Officer
Department: Security
Date Updated: 02 / 2021
Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)
• Respond to fire emergencies as a trained Fire Fighter
• Respond to other emergencies including response as a confined space rescue team member
• Respond to Security calls, incidents, and events
• Respond to Emergency Medical calls and provide First-Aid
• Stand an access point post, determine access, and direct traffic
• Communicate in clear understandable English language by two-way radio, telephone, computer, and hard-copy written information
• Record and disseminate appropriate information regarding access
• View, recognize, and act on appropriate security issues from active observation and by utilizing the CCTV camera displays
• Review, check, and process entering and exiting personnel for rule compliance
• Review, check, process, and activate access controls involving automated gates
• Monitor, interact, and respond in a timely manner to the fire alarm system electronic notifications
• Ensure guest and employee Safety and Security
• Conduct investigations and write clear, concise reports
• Enforce company policies and procedures
• Ensure facility security
• Engage in positive Guest and Team Member interaction, under all types of conditions
• Provide and portray customer service and hospitality through consistent demonstration of the ten essential attributes
• Ability to handle extremely stressful situations
• Conduct foot and vehicle formal fire-watch patrols utilizing electronic recording devices
• Drive a department patrol vehicle on public and private, improved and unimproved, roadways, trails, paths, including mountainous terrain.
• Drive, position, and operate the department's fire apparatus under routine and emergency operations.
Secondary Responsibilities:
• Maintain professional calm demeanor during encounters with guest, visitors, or team members
• Maintain professional (clean, neat) appearance
• Work independently with minimal supervision
Normal Working Hours: (Shift, days)
• Shifts (7:00am-3:00pm), (3:00pm-11:00pm), (11:00pm-7:00am)
To be successful in this position, the ideal candidate must meet the following criteria
in addition to the Ten Essential Attributes for All Team Members.
Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)
• Firefighter / Emergency Medical Service and/or Law Enforcement / Military experience preferred
• Security service experience preferred
Educational Requirements: (Degree/Certification, highest required/preferred, field of study)
• High School Diploma or G.E.D. required
Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)
• Ability to effectively communicate verbally, both in person and on the telephone
• Report writing skills
Technical Requirements:
• Current certification as a WV Firefighter Level 1 or higher
• Must have the ability to achieve confined space entry and rescue certification
• Current certification in a recognized Basic First-Aid program or higher (Such as EMT), ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.
• Current certification in a recognized Cardiopulmonary Resuscitation (CPR) program, ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.
• Valid drivers license
• Ability to obtain American Hotel and Lodging Association Certified Lodging Security Officer certification or an equivalent certification as specified by the Director of Security.
• Must achieve and maintain all training and technical requirements as listed in this EJF.
Computer Experience & Level (Beginner, Intermediate, Advanced)

• Word Processing - Beginner
• Spreadsheet (Excel)- Beginner

Technical Skills - Skill Level (Beginner, Intermediate, Advanced)
Typing - Beginner
Data Entry - Beginner
Physical Requirements:
Location of Work
Indoors - Yes Heated - Yes
Outdoors - Yes Temp. Fluctuations - Yes
Work Postures
Continuous (up to 8 hrs. in an 8 hr. shift)
Frequent (up to 5.5 hrs. in 8 hr. shift)
Infrequent (up to 3 hrs. in an 8 hr. shift)
Rarely(up to .5 hr in 8 hr. shift)
Standing
X
Sitting
X
Walking
X
Climbing
X
Bending/ Stooping
X
Overhead Reaching
X
Arm/Hand Movement
X
Hand/Eye Coordination
X
Other (Define)
Lifting Requirements
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
Horizontal Lift
X