Title: Learning & Development Program Intern

Reports to: Learning & Development Program Manager

Date: April 2024

Position Overview:

The Learning & Development (L&D) Internship is an exciting opportunity to support the logistics of programs that prepare leaders to make Greater Boston more welcoming and inclusive. This role will support the implementation of the Chamber's existing learning & development programs which include: Boston's Future Leaders, Women's Leadership Program, Transformational DEI Certificate Program, How to Be an LGBTQIA Ally in the Workplace, and more in development. This individual will be responsible for extensive data entry and organization to ensure the continued smooth operation of all L&D programs. Additionally, there will be opportunities to support and attend sessions within the L&D programs. This role is designed for a systems- and efficiency-minded individual who is passionate about learning & education, interested in the Greater Boston business community, and a desire to work in a fun, fast-paced environment.

Responsibilities:

• Support the Greater Boston Chamber of Commerce's L&D department and serve as a vital member of the team
• Lead database management of L&D programs including entering new contacts into database, pulling reports, managing group lists, and tracking member engagement
• Manage the L&D email inbox and serve as liaison between the general public and the L&D dept.
• Assist with set-up and execution of program sessions including making participant nametags, tracking RSVPs and attendance, venue set-up and clean-up
• Develop creative solutions for systems improvement and better record-keeping
• Conduct a variety of online research and take notes or minutes during meetings
• Be available and willing to support organizational wide efforts to support our members. Occasionally, this person may be called upon to help in other departments.

Requirements:

• Interest in adult learning, education, or talent development preferred
• Meticulous attention to detail
• Excellent communication, presentation, and organization skills
• Experience with MS Office, particularly Excel
• Database experience preferred
• Excellent interpersonal skills and ability/confidence to interact with senior level executives
• Strong time management skills
• Professional appearance and demeanor for interfacing with the business community

About Us:

If you are looking to join a dynamic, collaborative team that makes a real difference in Greater Boston, look no further than the Greater Boston Chamber of Commerce. We work hard together with one purpose: to make Greater Boston the best place for businesses and people to thrive. At the Chamber, you will develop critical professional skills and interact with business and civic leaders who are shaping the future of our region.

Since 1909 the Greater Boston Chamber of Commerce has sought to make Boston an epicenter of communication, collaboration, and celebration between businesses. Our mission is to be the convener, voice, and advocate of our diverse and collaborative membership who drive Greater Boston's success. We believe that when business thrives, we all thrive.

We do this by:

• Creating connections between business leaders that cultivate meaningful professional relationships
• Amplifying advocacy by informing the community on the most pressing issues facing our region
• Shaping policies that elevate Greater Boston's competitiveness in the region, nation, and world

To Apply: Include your resume and a cover letter. Candidates may be asked to supply a writing sample at the time of an interview.

EEO Statement:

The Greater Boston Chamber of Commerce is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Boston, Massachusetts. We actively seek a diverse staff that is reflective of the community we serve.

It is the policy of the Greater Boston Chamber of Commerce to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives, and regulations of federal, state and city entities.

Physical Requirements:

This is a sedentary job by nature but does require occasional travel within the city. Requires being able to sit at a desk and use a computer and phone for most of the day. When traveling, employees must be mobile enough to get around events and assist with set up and break down including lifting 25lbs or more. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.