2 Part Time Resident Service Coordinator -Renaissance Gardens Jobs in Baltimore, MD

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Part Time Resident Service Coordinator -Renaissance Gardens

The Franklin Johnston Group

Baltimore, MD | Part Time

$100k-168k (estimate)

3 Weeks Ago

Part Time Customer Service Coordinator

Landers Appliance, Inc.

Baltimore, MD | Part Time

$43k-54k (estimate)

2 Months Ago

Part Time Resident Service Coordinator -Renaissance Gardens

$100k-168k (estimate)

Part Time 3 Weeks Ago

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The Franklin Johnston Group is Hiring a Part Time Resident Service Coordinator -Renaissance Gardens Near Baltimore, MD

JOB TITLE: Part Time Resident Service Coordinator

REPORTS TO: Community Manager

FLSA STATUS: Non-Exempt

POSITION SUMMARY: The Part Time Resident Services Coordinator (RSC) is a service manager to residents. They may provide links to outside community agencies and negotiate affordable services, as needed. The RSC educates residents on available services, develops contacts with providers and agencies for resident referrals and monitors the quality and quantity of delivered services. They also provide informal counseling, information, and referrals, plan educational programs and coordinate volunteer opportunities.

The Resident Service Coordinator works in conjunction with the Community Manager(s) and other management staff to empower residents to positively age in place and remain as independent and self-reliant as possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:

CaseManagement

Provides general assistance related to supportive, social services and activities designed to promote safe independent living.

Refers residents to services providers who can meet their needs, assist residents with accessing community-based services, monitor the receipt and follow-through of services, including encouraging and motivating residents to engage with providers and participate in their own services management.

Develops and maintains up-to-date resource and service provider directory for easy referrals.

Reports all suspected abuse situations to the appropriate agency.

Engagement & Outreach

Facilitates, proactively develops and arranges educational and preventative health programs, screenings and events

Facilitates the formation of a Resident Association, as needed.

Cultivates relationships with the Area Agency on Aging, senior centers, and other community-based resource providers

Networks with professional organizations and advocacy groups to learn and share trends and best practices

Assists the residents in building informal support networks with other residents, family and friends.

Advocacy

Act as a liaison with management or community agencies and often advocate on resident's behalf in groups, one to one, formally or informally

Helps residents with individual forms such as utility, phone, medical services; may fill out forms that they cannot fill out themselves; arrange utilities, phone, medical, and other payment schedules;

Addresses questions related to Social Security earnings, . connect with hospice and bereavement counseling or supportive services; and solve other "bureaucratic" problems. .

Assist residents with obtaining assistive technology and mobility devices

Assessment & Administrative

Conduct comprehensive, non-clinical assessments of resident wellness and social needs

Document resident interactions, maintain individual resident files, and prepare reports regarding service provision and update service plan in accordance with governing bodies and population needs.

Interpret and analyze assessment data to develop service plans

Does not perform duties or functions that are assigned to management or are associated with management responsibilities.

Additionally, the role is not ass recreation or activity director, however educational programming that empowers and en.ances resident independence is appropriate

SKILLS/QUALIFICATIONS:

Bachelor’s degree is preferred but not required, or appropriate work experience
Two to three years of experience in social service delivery
Demonstrated working knowledge of supportive services and the aging process
Ability to advocate, organize, problem-solve and innovate
Must enjoy resident interactions and have the ability to prioritize multiple demands and meet deadlines required.
Ability to work effectively with diverse populations of resident and team members including age, economic status, interests and cultural background.
Proficiency with Microsoft Office Suite preferred.

POSITION REQUIREMENTS

A. Essential Equipment Skills