45 QA Specialist I (Intake Specialist) Jobs in Austin, TX
The Fountain Group is Hiring a QA Specialist I (Intake Specialist) Near Austin, TX
My name is Meghan Lovely , and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a QA Intake Specialist for a prominent client of ours. This position is in Austin, TX. Details for the position are as follows:
Job Description:
- $21-$22/hour to start!
- Completes the intake process of complaints through phone and email.
- Conducts initial assessment of application for missing information and completes missing information customer outreach process to obtain required data.
- Partner with internal stakeholders for adverse events
- Identify the need for a reply letter to customers addressing the results of complaint investigations and send to complaint processing team to create.
- HS Diploma and 1-2 years Customer Service Experience (hospitality, healthcare, retail etc.)
- Strong attention to detail, critical thinking, and can work independently with minimal direction.
- High quality customer service skill.
- Ability to express ideas clearly in both written and oral communications.
Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.
Job Summary
Full Time
$64k-79k (estimate)
04/27/2024
05/12/2024
thefountaingroup.com
TAMPA, FL
500 - 1,000
2001
HUNTER CONE
$10M - $50M
Business Services
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The following is the career advancement route for QA Specialist I (Intake Specialist) positions, which can be used as a reference in future career path planning. As a QA Specialist I (Intake Specialist), it can be promoted into senior positions as a Quality Assurance Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary QA Specialist I (Intake Specialist). You can explore the career advancement for a QA Specialist I (Intake Specialist) below and select your interested title to get hiring information.
