Overview

Reporting to the Head of Facilities (HOF), the Facilities Manager will play an important and responsible role at Forward Trust, helping a defined portfolio of sites to function effectively by ensuring that all aspects of the Facilities Operational Activities are synchronized effectively under the direction of the Head of Facilities.

In this role, you will be expected to oversee the maintenance and operation of buildings and other infrastructures within the portfolio to ensure all facilities are functioning optimally and safely. Duties include managing maintenance, negotiating with suppliers and contractors, managing building renovations and office moves. Also responsible for compliance with relevant health and safety regulations

This is a busy and demanding role that requires an individual with both customer service and practical skills, and a positive attitude. You need to be proactive and organised and show initiative when faced with difficult situations.

What you will be doing?

Key Responsibilities

• Managing repairs and monitoring systems performance;
• Maintaining an adequate inventory of parts and ordering items as necessary;
• Overseeing and supervising the maintenance staff where in place;
• Ensuring compliance with security and safety regulations;
• Managing renovations, refurbishments and office moves;
• Providing advice on energy efficiency;
• Contract Management of property maintenance contract providers;
• Coordinating the implementation of new building projects with the Head of Facilities;
• Support the Risk, Safety and Compliance Manager in coordinating reviews, internal audits and ensuring that any corrective works are undertaken in a timely manner;
• In conjunction with HOF manage budgets and accounts, taking equipment and asset audits.

What we are looking for?

• Qualifications

  Essential

  • Qualification in Facilities Management;

  Desirable

  • IOSH managing safely Qualification

  Experience

  Essential

  • Previous experience as a multi-site Facilities Manager.
  • Project Management Experience;
  • Experience of management and delivery of contract performance targets;
  • Experience of leading operational teams;
  • Excellent commercial acumen;
  • Experience of managing conflicting expectations of the client and consumer within one business area;
  • Self-motivated and able to work under own autonomy or as part of a team.

  Desirable

  • Experience of managing Health & Safety.

  Skills/ Knowledge

   Essential

  • Understanding of the issues and challenges of operating large complex facilities;
  • An understanding of legislation relevant to FM and especially within the charity sector;
  • Exceptional organisational and communication skills is required together with proven leadership capabilities;
  • Should be proactive team player with strong customer service and problem-solving skills;
  • Knowledge of Information systems and the ability to use these effectively for reporting purposes;
  • Leadership skills to manage maintenance team and contractors;
  • Good verbal and written communication skills;
  • Negotiation skills for negotiating contracts and for managing projects;
  • The ability to set targets, deadlines and budgets;
  • Skilled in building relationships with colleagues and stakeholders.

  Desirable

  • A good working knowledge of Microsoft Excel and Word and database skills.

What we offer

Alongside Simply Health coverage, and a contributory pension scheme to assist employees with their general health and well-being. We offer:

• Training opportunities and career development
• Season Ticket Loan Scheme
• Cycle to work scheme
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)
• Headspace App
• Health Cash Plan
• Blue Light Card
• Electric Car Scheme

Person specification

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