Job Title: Supervisor Retail Operations
Department: FLA TeamShop - IceDen
Reports To: Retail Manager
FLSA: Exempt
Employment Type: Full-Time
Location: Florida PanthersIceDen, Coral Springs, FL

Job Summary:
The Retail Supervisor has the opportunity to develop great relationships with our repeat customers in addition to informing the first-time customer of everything we have to offer. The Retail Supervisor is responsible for enhancing customer experience and sales generation in the following areas.

Essential Duties and Responsibilities :

Specific duties include but are not limited to:

• • Assists in purchasing, receiving, and invoicing
  • Supervises retail sales associates
  • Processes sales on point of sale
  • Responsible for maintaining accuracy of cash drawer
  • Greets and assists guests
  • Assists with fitting guests in hockey and figure skating equipment and finding correct sizes
  • Sharpens skates and repairs equipment
  • Assists guests with purchasing decisions
  • Maintains pro-shop as merchandised
  • Maintains cleanliness of all retail areas
  • Applies names and numbers to jerseys with heat press
  • Additional projects tasks and events assigned
  .

Qualifications:

• Supervisory experience
• Retail experience
• Familiar with hockey and figure skating equipment fittings, repairs, and sharpening
• Must be highly organized with the ability to multi-task
• Self-starter with a high degree of enthusiasm, creative vision and ability to lead in a high-stress environment
• Be able to make decisions in a fast-paced atmosphere
• Must have strong interpersonal communication skills

Position Type/Expected Hours of Work:This is a salaried position. Must be able to work flexible hours, nights, weekends, and holidays as needed.