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THIS POSITION REPORTS TO : Retail Branch Manager MINIMUM REQUIREMENTS FOR POSITION :

• High school graduate or equivalent
• Minimum one year retail banking of sales and customer service experience
• High school graduate or equivalent
• Minimum of one year retail banking sales and customer service experience
• One year work experience at First National Bank and Trust preferred
• Excellent customer service skills
• Strong interpersonal, oral and written communication skills and aptitude
• Basic math aptitude and proficiency
• Knowledge of bank accounting principles
• Ability to learn and utilize new technologies
• Knowledge of general banking products and services PRIMARY ACTIVITIES AND RESPONSIBILITIES :
• Successfully complete on-going Personal Banker 1 training
• Successfully complete on-going Teller 1 training
• Perform teller transactions, open deposit accounts, input consumer loan applications and navigate the loan process
• Understand and support Going for Gr-8 and other bank-wide initiatives
• Support sales and service strategies that build relationships and promote needs based selling
• Adhere to bank policies, procedures and banking regulations
• Demonstrate understanding of and comply with established security procedures
• Maintain confidentiality of customer information and activities
• Promote and achieve accuracy and quality in branch work
• Recognize and act on opportunities to achieve assigned sales and service goals
• Become proficient with job-related systems and equipment
• Participate in the general upkeep and appearance of the Branch
• Participate in available training opportunities
• Understands and complies with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program.
• Performs other duties as needed or assigned. *

Last updated : 2024-05-23