POSITION TITLE: Resident Program Coordinator (skilled)

DEPARTMENT:

Resident Programs

FLSA:

Non-exempt

SUPERVISOR:

Resident Programs Director

SUPERVISES:

Not Applicable

POSITION SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develops and implements life enrichment programs that provide social, emotional, educational, spiritual, physical and interest-based opportunities for residents to maintain a healthy engaged and purposeful Resident Programs.

Prepares, organizes and coordinates with Resident Programs Manager, holiday events, special occasions, variety of club organizations and community outings that meet the needs of residents.

Assists residents to and from events and programs.

Helps welcome new residents to the community and helps establish them into clubs and life enrichment opportunities.

Provides ongoing communication with residents, family and employees as necessary electronically, verbally and other communications as appropriate.

Set-up, running and breakdown of events, programs and activities.

Coordinates and participates in holiday decorations.

Meets routinely with Resident Programs Manager, co-workers and other department leaders to review operations.

Creates, prints and distributes a monthly calendar of events and activities and community newsletter for residents and their families.

Creates, prints and distributes advertorial information promoting upcoming events, clubs, etc as appropriate.

Maintains an organized and visually appropriate appearance of the common spaces and activity areas to ensure safety, professionalism, cleanliness and functionality of programming.

Assists Resident Programs Manager in leadership of wellness program including but not limited to the Resident Programs philosophy.

Addresses resident groups on subjects of interest.

Maintains database of resident interest groups, resident assessments, participation and satisfaction as required.

Interacts with residents, guests and staff in an atmosphere of hospitality.

Protects privacy and physical/mental safety of the resident.

Keeps Resident Programs Manager informed of supply needs.

Proactively interacts with residents to seek input on Resident Programs.

Participate in community employee in-services and required training.

Follows and supports the policies and procedures and the Resident Programs Department to meet departmental goals.

Is a strong advocate for customer service and fulfills the requirements of Commitment and Standards of Excellence

Position has no supervisory duties.

Other duties as assigned by Supervisor/Resident Programs Manager.

EDUCATION and/or EXPERIENCE

Minimum High School Diploma or Equivalency Program preferred.

One to three years minimum related experience and/or training; equivalent combination of education and experience in related field.

Obtain a TFER (Tennessee Food Establishment Rules) food handlers’ certification within 60 days upon hire.

Additional educational requirements for providing services to seniors may be required.

Superior communication and organizational skills.

Ability to effectively build and maintain relationships with Residents, Staff, Vendors and Volunteers.

LANGUAGE ABILITY
The ability to communicate effectively in writing and verbally speaking the primary language of the residents. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Must possess good communication skills and be able to speak English.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

COGNITIVE DEMANDS
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Microsoft-Windows, including Microsoft Word and Excel spreadsheet software, Publisher, email, and Internet. Also, the ability to use an I-Pad 2.

COMPETENCIES
Must express or demonstrate an interest in working with a senior population. Interacts with guests, residents, and staff in a courteous and friendly manner. Responds to requests for service and assistance. Supports organization's goals and values. Balances team and individual responsibilities.

CERTIFICATES
Must have or be willing to acquire activity coordinator certification.

ENVIRONMENTAL ADAPTABILITY
Works primarily indoors in a climate-controlled setting. Possible exposure to unpleasant odors. Possible exposure to chemicals as identified in the MSDS Manual. Continuous exposure to residents who are ill, confused, irritable and irrational.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit, climb, stand, walk, stoop, kneel, crouch, crawl, balance, ascend/descend stairs, and use a full range of motion. Must have the ability to lift/carry medium weight (up to 50 lbs.), light pushing/pulling (up to 60 lbs.). Must have corrected vision and hearing, and sense of touch. Team member must be able to operate car/bus.

Work Remotely

• No

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• resident programming or activites: 2 years (Required)

License/Certification:

• CPR Certification (Required)

Work Location: In person