Kitty Hawk Animal Hospital is looking for a customer service representative with the specific ability to write and communicate with a broad audience. The job duties for this position would include managing our online presence by creating out-going content through social media posts, monthly newsletters, and responding to online inquiries, in addition to the typical duties of a customer service representative as listed below. In order to qualify for this position, a candidate must display maturity, a strong proclivity toward communicating professionally, and represent the beliefs/values of the hospital.

Our ideal candidate should have a minimum of 3 years of professional customer service experience. This position is very quick-paced and requires the ability to multitask. Candidate should be familiar with basic computer functions and able to manage working with a multi-line telephone. Our hospital averages 200 phone calls a day, with a constant flow of clients checking in/out of appointments and coming in for product purchases. Applicant should expect to learn and retain a moderate amount of veterinary knowledge. Training for this position can take 90 days.

We ask that you complete the application on our website in addition to submitting your resume: https://kittyhawkvet.com/join-our-team/

Please have an understanding of the level of commitment to the training period this position requires before applying.

ABOUT OUR HOSPITAL:

Kitty Hawk Animal Hospital is full-service animal hospital located in Northeast San Antonio. Our hospital is an AAHA accredited, well-established, 4-doctor Animal Hospital.

We have been providing high touch, high quality veterinary care for over thirty years by focusing on our patients and our clients, and by staying current both in our equipment and knowledge. We are committed to the ongoing nurturing of a family culture and the goal of being an employer of choice, making this an ideal place to work for our experienced team members. Our hospital is unique in providing both a management and leadership team to care for and communicate with our staff. In addition to maintaining our high standard of quality care and communication with our clients, we strive for efficiency in the workplace through education and seasoned processes in order to serve the volume of patients that seek our services for preventative care and treatment.

Job Type: Full-time