The Encompass Group is working with an industry-leading industrial equipment company, and they are adding to their sales department.

With tenure within the company averaging 12 years, along with a solution-centered culture, this is an opportunity to join a team that is truly leading edge.

Unlike many companies in this space, they operate in a collaborative environment with virtually zero red tape. This is the opportunity to work with key clients, be mentored by executive leadership, and have complete ownership of your projects.

Job Description :

The Aftermarket Sales Specialist will assist the Sales and Service department in a wide variety of activities including product and service support for our customer base.

Duties and Responsibilities :

• Increase aftermarket revenues and margins by establishing new service agreements, service plans, parts, and rental business
• Improve upon and increase customer loyalty
• Travel daily to visit customers
• Recommendation of further Airmatic products and services
• Provide consultative sales and support to customers
• Build customer relationships in a professional manner through solution-oriented communication, service, and telephone support
• Coordinate a prompt, efficient, and timely flow of work
• Collaborate on sold services, service quotes, and maintenance contracts
• Identify and quote accurate parts and services to customers in a timely manner
• Collaborate with the Director of Aftermarket and other involved departments to resolve escalated problems
• Comply with all safety policies, practices, and procedures
• Participate in positive team efforts to achieve departmental and company goals
• Maintain a professional appearance
• Make sure that the customer is happy!

Experience, Knowledge, and Skills Required :

• High level of customer service skills as well as the ability to respond quickly
• The ability to articulate the value of service level agreements along with the benefits of establishing preventative maintenance practices
• Proficient in Microsoft Word, PowerPoint, Excel, and Outlook
• Must be motivated and personable with a serious work ethic
• Must work effectively with little to no supervision
• Excellent written and oral communications skills
• The qualified candidate will reside in New Jersey, USA.

This Aftermarket Sales Manager is an opportunity to join a highly respected and successful company that is forward in its thinking and recognizes its biggest asset is its employee talent.

If you feel your skills are a fit and you want to learn more about this, please apply

immediately

This is an urgent need that will not last long.

The Encompass Group

Giselle Robertson

grobertson@theencompassgroup.com

Last updated : 2024-05-17