Treatment Coordinator AND OR patient care coordinator

We are seeking a Treatment Plan Coordinator who will be responsible for conducting patient financial consultations and supporting the dentist and the team in delivering high-quality patient care. The Treatment Plan Coordinator will be tasked with presenting dental and payment options to patients, liaising with the dentist on a regular basis, and assisting with various front desk office duties as assigned.

To apply for this position, you should be comfortable explaining treatment plans and discussing financial details with patients. You should also possess the ability to comprehend a diagnosis provided by the dentist, have excellent communication skills, and be familiar with basic and advanced dental terminology. Furthermore, you must be able to work efficiently in a fast-paced, high-volume office while maintaining a positive and friendly demeanor.

Qualifications

2 years Front Office Dental experience with treatment plan presentation

Knowledge and experience with dental treatment plans and insurance requirements

Responsibilities

Conduct patient interviews to understand the patient's oral health histories, concerns, and objectives; explain treatment plans to patients; address patient concerns and answer patient questions; assist patients in treatment priorities; and establish plans for scheduling and payments

Conduct financial consultations with new and existing patients when new treatment plans are presented; understand the practice policies on working with dental benefit plans; and educate patients on available dental benefits

Introduce new patients to the practice by reviewing health histories, explaining dental examinations, and describing other features about the practice

Greet and check patients in and out before and after treatment; answer incoming calls (for example, new patient calls, emergency calls, appointment scheduling requests, records requests, patient follow ups)

Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities

Why join us?

Competitive Salaries

Medical/Dental/

Paid vacations

Paid sick days

Supplemental bonus pay

Professional Development and Continued Education!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Dental office

Schedule:

• Monday to Friday

Application Question(s):

• How many years of treatment plan presentation do you have?
• How many years did you work in a dental office ?

Work Location: In person