Overview

The Dental Specialists is currently seeking a Patient Communication Specialist candidate who is professional, self-motivated and focused on high-quality, compassionate patient care, to join our team. The Dental Specialists is seeking the ideal team member to support our core values of Service, Excellence, Respect, Value, Integrity, Collaboration and Education to our patients.

Responsibilities

The Patient Communication Specialist is responsible for supporting multiple practices with phone coverage and scheduling of appointments to provide service excellence to our patients.

Benefits Summary:

The Dental Specialists offers competitive compensation, a generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching.

Position Requirements:

• Provide quality patient service through effective communication and personal attention, using appropriate communication strategies and taking the appropriate partners to resolve patient questions and issues
• Receive inbound calls from current and potential patients
• Respond to email requests from current and potential patients
• Schedule patient appointments in the first available opening through the use of patient call lists

Education Requirements:

• Minimum high school diploma

Preferred Qualifications:

• Customer service experience
• Ability to type 30 words per minute
• Effective communicator and team player
• Call center experience
• Dental experience
• Computer skills

Work Schedule

Monday - Friday: 7:30am - 4:30pm

Company Information

Continuing Education: The Dental Specialists offers a wide range of continuing education courses throughout the year for team members including required courses such as CPR, and OSHA Annual Retraining. Dental Assistants that attend all the courses offered throughout the year are able to fulfill their biannual requirements for 25 hours of continuing education.

From endodontics, orthodontics and periodontics to prosthodontics, pediatric dental and oral surgery, we provide treatment solutions for all your dental needs.

We appreciate your interest in our practice. Working together we can assist your entire family in maintaining healthy, beautiful smiles for years to come!