Description

Summary: The Recovery Facilitator, in collaboration with the director, supervisor, Community Integration Specialist and treatment team, offers hope and inspiration to people in recovery to help them realize their dreams and build meaningful lives within their communities. The role of the Recovery Facilitator includes 1) recovery planning, 2) supporting community integration to ensure exposure and inclusion, 3) offering a variety of supports, and 4) encouraging personal wellness.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Coaches recovering people in the independent use of community supports and resources.
• Facilitates the completion of Recovery Plans that are individualized, strength-based and recovery focused based upon the participants hopes, dreams and aspirations.
• Acts as mentor, motivator, skill builder and educator to individuals in relationship to their Recovery plans. Assists individuals in acquiring the knowledge, skill and abilities strategies to identify, choose, reach and keep their life goals.
• Assist PIR in identifying particular challenges, circumstance, risk factors and other potential challenges to their recovery plan and create strategies to address these, ie WRAP, crisis plans, etc. Help PIR identify and overcome obstacles and fears
• Facilitates and supports PIR in their identification of social networks outside the program.
• Helps PIR identify and create an interest in community life; teaches skills for living in the community by identifying the array of steps needed to live in the community.
• Identifies natural supports that already exist in the persons life and enhances that support. With permission, engages family members and other key individuals to participate in and support an individuals recovery.
• Accesses and refers individuals/family to community resources for social support, medical care, specialized service or treatment, peer run recovery groups, faith based organizations, treatment, education, employment and basic needs (food, clothing, shelter, financial).
• In partnership with administrative staff and PIR, identifies potential partnerships that support PIR and the program.
• Provides the necessary supports to individuals as they experience stigmatizing attitudes, beliefs and behaviors
• Advocates for and on behalf of PIR with the service, treatment team, and the agency at large.
• Encourages peer leadership, peer involvement, peer culture, peer support and inclusion in all aspects of the program.
• Participates in staff trainings, team meetings, and consultation meetings as organized within the program.
• Promptly (within 24 hours) completes documentation in a manner that adheres to required standards, regulations and guidelines of event.
• Conducts follow-up and outreach as appropriate to engage or support members in their treatment or recovery. This includes collaboration with members identified support network. Documents these efforts in a timely manner.
• Meets agency, regulatory, or licensing standards for compliance with training requirements. Ensures that employment record is up-to-date by submitting and/or updating documents as they expire or as requested.
• Keeps abreast of changes in the field.
• Completes chart reviews in accordance with program guidelines to ensure 100% compliance with documentation requirements.
• Assists individuals with personal hygiene or other aspects of daily living as needed.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
• Safety and Security - Observes safety and security procedures.
• Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Frequent local travel using public transportation with small groups of participants in program. Frequent stair climbing and walking within the community

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions (ex. heat, cold, inclement weather). The noise level in the work environment is usually moderate.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelors degree and at least 2 years of mental health direct care experience preferred.
• Must become certified in Psychosocial Rehabilitation within specified time frames and maintain certification once obtained.
• General knowledge of Principles of Recovery and Psychosocial Rehabilitation; experience working in a recovery oriented setting preferred.
• Demonstrated interest in and ability to work with diverse populations and cultural backgrounds.
• Knowledge of/willingness to learn and use Philadelphia public transit system required.
• Local travel in the community with small groups of program participants using various modes of public transportation required.
• Ability to work a flexible schedule which may include evenings and/or weekends. Basic knowledge of personal computers.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills

To perform this job successfully, an individual should have knowledge of BTI; MS Word word processing software and Internet Explorer to access Internet based training and evaluation tools.

Certificates, Licenses, Registrations

CPR certification required

Qualifications