Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Responsibilities

• Provides professional, quality, relaxing massage, and hydrotherapy services for spa guests.
• Is willing to perform all treatments listed on the Spa Menu and is committed to learning how to perform each treatment with perfection and consistency.
• Believes self-care is an essential part of the guest experience and commits to educating spa guests on the importance of self-care at home.
• Incorporates retail sales into treatments.
• Commits to a complete consultation before each massage/spa treatment to ensure agreement on the intended outcome of treatment.
• Maintains extensive knowledge of La Concha Resort and Spa products and massage services.
• Participates in regularly scheduled massage team meetings and cross-training opportunities.
• Participates in Advanced Trainings and shows and implements practices that are taught.
• Effectively utilizes time management tools.
• Other duties as assigned and/or required.

Qualifications

• Graduate of a minimum 1,000-hour accredited massage program.
• Must hold a current Massage License in Puerto Rico.
• Two years of previous massage experience in a luxury spa.
• Excellent client service, communication, and organizational skills.
• Self-motivated.
• Flexibility to work weekends, evenings, and some holidays.
• Flexibility to become cross-trained in other spa functions/services.
• Additional wellness/massage credentials such as Reiki, Reflexology, Cranial Sacral, and Aromatherapy are a plus.
• Yoga or exercise background a plus.