Job Summary: The Country Club Facilities/ Janitorial Manager is responsible for the efficient operation and maintenance of the Country Club's facilities and supervising the janitorial staff. This role ensures that the club's premises are clean, safe, and well-maintained for the enjoyment of members and guests.

Essential Duties:

• Oversee all aspects of facility maintenance, including but not limited to electrical, plumbing, HVAC, and general repairs. Ensure that all equipment and systems are in good working order.
• Recruit, train, schedule, and supervise janitorial staff. Provide guidance, performance feedback, and support to maintain high cleaning standards.
• Develop and implement cleaning schedules and procedures for various club areas, including restrooms, locker rooms, dining areas, fitness centers, and recreational facilities.
• Manage inventory of cleaning supplies, tools, and equipment. Order supplies as needed, track expenditures, and maintain proper storage of cleaning products.
• Manage the department's budget, including expense tracking, cost control, and budget recommendations.
• Conduct regular inspections to ensure cleanliness, safety, and maintenance standards are met. Address deficiencies promptly and implement corrective actions.
• Ensure that all cleaning, maintenance, and facility operations comply with safety regulations and club policies. Provide training to staff on safety procedures and equipment usage.
• Manage relationships with vendors and contractors for specialized maintenance and repair services such as trash, elevators, boilers, HVAC and window cleaning. Obtain competitive bids for projects when necessary.
• Coordinate and oversee larger maintenance and renovation projects, including repairs, upgrades, and improvements to club facilities.
• Address member and guest inquiries and concerns related to cleanliness and maintenance issues. Maintain a high level of customer service and professionalism.
• Maintain accurate records of maintenance and cleaning activities, work orders, equipment maintenance logs, and inventory records.
• Implement environmentally friendly cleaning practices and products to support the club's sustainability initiatives.

Qualifications:

• Associates (AA) degree; or two to three years related experience or training; or equivalent combination of education and experience in facilities management and janitorial operations.
• Previous management experience in facilities management and janitorial operations.
• Knowledge of facility maintenance procedures, cleaning techniques, and supplies.
• Strong leadership and team management skills.
• Excellent organizational and communication skills.
• Proficiency in budget management and financial analysis.
• Understanding of safety regulations and commitment to maintaining a safe environment.
• Physical stamina to perform cleaning tasks, inspections, and occasional heavy lifting.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

• This position may require the ability to lift and carry heavy objects, bend, kneel, stand for extended periods, and perform physically demanding tasks.
• Please note that the specific duties and requirements for a Country Club Facilities/Janitorial Manager may vary depending on the size and complexity of the country club's facilities and operations.

Environment/Noise:

• Regularly work in outdoor weather conditions; occasionally works in wet or humid (non-weather) conditions; occasionally works near moving mechanical parts, fumes, airborne particles; toxic, or caustic chemicals. The noise level is moderate.

Certificates/Licenses:

• A Driver’s License may be required. Other applicable mechanical/equipment licenses (Boiler, HVAC etc.)

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.