ABOUT

The Barista is responsible for serving all products with friendly, individualized attention towards each Guest. He or she is also responsible for educating Guests about our premium coffees and teas. The Barista will fulfill any other duties the General Manager, and Shift Supervisor assigns and will represent The Coffee Bean & Tea Leaf ® in a professional manner.

The Barista is responsible for maintaining the key business areas listed:

SALES/GUEST SERVICE

• Sells and serves products to Guests in a courteous and friendly manner.

• Participates in all sales promotions effectively and efficiently.

• Safely handles all hot and cold drinks during drink preparation.

• Verbally receives and calls back Guest orders in a friendly manner.

• Accurately rings sales orders into the cash register and counts back change to Guests in a courteous and friendly manner, following all safe cash handling procedures.

• Answers telephone in a courteous and friendly manner including but not limited to giving store greetings, directions to store location, receiving and filling Guest orders, and other airport-related activities.

• Packages all retail and beverage Guest orders according to company guidelines.

• Maintains efficient, friendly service standards

STORE OPERATIONS

• Restocks shelves and storage room when necessary.

• Routinely maintains cleanliness of kiosk, floor, and grinders, take out trash, etc.

• Follows brand guidelines in environment and takes ownership in the store cleanliness.

• Assists in the distribution of weekly shipments.

• Reports potential safety hazards to the manager on duty.

• Reports all employee accidents to the manager on duty.

• Informs the manager on duty of any operational inconsistencies.

EMPLOYEE DEVELOPMENT

• Perpetuates company philosophy and culture.

• Maintains a high level of motivation to ensure quality and consistent product.

PRODUCT KNOWLEDGE

• Ensures that all Guests are educated on our products and services.

• Maintains the highest quality, consistent product standards.

VISUAL PRESENTATION

• Assists in maintaining a clean, well-merchandised store.

• Assists in following visual presentation plans and standards.

REQUIREMENTS

• Able to train new baristas.

• Runs errands, and works special events, as needed.

PHYSICAL DEMANDS

• Regularly required to stand, walk, talk and hear, and lift and/or move items up to 30lbs.

• Vision requirements: Close vision, distance vision and ability to adjust and focus.

• Regularly required to handle food and hot beverages.

The scope of this job may include duties and tasks not captured in this job description.

QUALIFICATIONS

• Barista experience preferred

• Experience in retail/specialty store or food establishment preferred.

• Excellent verbal and written skills.

• Well-organized and detail-oriented.

• Register and cash handling experience.

• Team oriented with a teachable attitude

• Strive for Cleanliness

• Minimum high school diploma or equivalent

• Current Food Handler’s Card

Compensation: $15/Hour Tips

Employment type: part-time (20-25/hrs a week)

Bambuza Hospitality Group - a Franchise, dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other status protected by state or federal law. The Coffee Bean & Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Job Type: Part-time

Pay: From $15.45 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time

Restaurant type:

• Coffee shop

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Experience:

• Customer Service: 1 year (Preferred)
• Barista: 1 year (Preferred)

Work Location: In person