The Coffee Bean & Tea Leaf® is a popular “California born and brewed” family-run specialty coffee and tea retailer that was brought to Hawaii by the Sullivan Family of Companies in 2005. We are passionate about serving customers our carefully handcrafted products including an extensive menu of coffee, tea and beverage innovations exclusive to The Coffee Bean & Tea Leaf®, and locally made fresh food offerings.

The Store Manager will lead all team members in the efficient and profitable operation of a The Coffee Bean & Tea Leaf store. Responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Manages and oversee the operations of the store. Responsible for the training, scheduling, hiring and disciplinary of the department’s employees. Ensures department and its employees are providing exceptional service, upholding customer satisfaction and maintaining quality of product.

Skills

• Excellent English verbal and written communication skills
• Computer literacy, Proficient with Microsoft Office Suite Program, Word, Outlook, Excel etc.
• Excellent teamwork, interpersonal, multitasking, and problem-solving skills
• Requires high organization and great attention to detail
• Performs with a “sense of urgency” and possesses a positive attitude

Education & Experience

• High School Diploma or GED required
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience
• Minimum three (3) year retail managerial experience required
• Minimum of one (1) year customer service experience preferred

Physical Requirements

• Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Regularly required to handle food, hot beverages, and work with sharp objects
• Frequent standing and walk for long periods of time, approximately 90% of shift
• Ability to bend over and kneel frequently
• Must frequently lift and/or move up to 30 pounds; occasionally carry up to 25 pounds
• Required to work in cold temperatures for long periods of time

Benefits include competitive wages and tips, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more!

We are an EEO/AA employer, including disability and veterans.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Café
• Coffee shop

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Retail management: 3 years (Required)
• anagement in a specialty store or food establishment: 2 years (Required)
• specialty coffee: 1 year (Required)

License/Certification:

• TB test or able and wiling to get tested (Preferred)

Ability to Commute:

• Honolulu, HI 96814 (Required)

Work Location: In person