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The Coeur d'Alene Window Company
Spokane, WA | Full Time
$55k-70k (estimate)
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Spokane, WA | Full Time
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Service Coordinator
$55k-70k (estimate)
Full Time | Wholesale 9 Months Ago
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The Coeur d'Alene Window Company is Hiring a Service Coordinator Near Spokane, WA

Job description

A local family business that has been improving homes in the Northwest since 1933 is Growing, and looking for qualified applicants with Great attitudes!

Join one of the 5000 fastest growing companies in the United States!

Job Overview

The Field Service Coordinator works with little direction to ensure a high quality of customer service. Service is to be completed weekly and should never extend more than a month’s time. Responsibilities include ordering the parts needed to complete service and scheduling the field service technician/s to complete the service. High attention to detail and a complete knowledge of products is essential to the tasks performed within this position.

The goal is to complete requested service within a 5-business day turn around. This maximizes customer commitment and the prosperity of business by producing results in a timely manner.

Responsibilities

  • Undertake all customer support tasks within the service department
  • Operate efficiently to conclude all on site repair, maintenance, and test activities
  • Ensure that the work progress accurately follows the agenda
  • Perform troubleshooting and strive to resolve issues
  • Provide backup and support to the customer service department
  • Ability to answer calls in a prompt and professional manner
  • Effectively work as a team
  • Pinpoint customer needs and offer advice or recommendations
  • Build customer relations
  • Maintain detailed and accurate records of service activities
  • Respond to emails

Requirements

  • Previous experience in service or related field is a plus
  • Ability to multitask
  • Great organizational skills with attention to detail
  • Proficient in MS Office Suite
  • Excellent communication skills

Education

  • High School Diploma /GED preferred or equivalent work/life experience

Physical Requirements

  • Ability to sit for long periods of time
  • Able lift up to 50 lbs periodically

Dress Code

  • Dress code for this position is business casual

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Candidates must be able to pass a pre-employment, post offer drug test, which includes marijuana.

Work Location: In person

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$55k-70k (estimate)

POST DATE

09/21/2023

EXPIRATION DATE

05/19/2024

WEBSITE

coeurdalenewindow.com

HEADQUARTERS

SPOKANE, WA

SIZE

25 - 50

FOUNDED

2010

CEO

MICHAEL MCVAY

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About The Coeur d'Alene Window Company

We manufacture quality vinyl windows and patio doors. Founded on the belief that it isn't about how little you can give a customer for a dollar, but rather how much. Our products are beautiful, energy efficient and structurally sound. They are distributed through a network of conscientious dealers throughout the Pacific Northwest.

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The job skills required for Service Coordinator include Customer Service, Commitment, Communication Skills, Scheduling, Customer Support, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

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May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

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Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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Step 3: View the best colleges and universities for Service Coordinator.

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