4 Front desk agent Jobs in Rio Rancho, NM
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The Clyde Hotel is Hiring a Front desk agent Near Rio Rancho, NM
Description : WORK, PLAY & ENJOY LIFE WITH HERITAGE
Heritage Companies , the largest independent hotel group in New Mexico, is pleased to announce the addition of The Clyde Hotel to its portfolio of culturally distinct accommodations.
Formerly known as Hyatt Regency Albuquerque, The Clyde Hotel pays homage to the legacy of Clyde Tingley, historic Governor of the state of New Mexico.
The Clyde will tap into the Heritage mission of providing a rich, authentically local experience for guests and giving back to the community.
We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry;
including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
Full-time Hourly Position ranging from $14.00-$17.00 an hour DOE benefits. Located in Albuquerque, NM. Working out of our Clyde Hotel.
Essential Duties and Functions / Responsibilities / Tasks :
- Work under direction of Guest Experience Manager and / or Supervisor on shift (the lead Guest Experience Host).
- Maintain high level of positive and professional approach with coworkers and guests.
- Welcome guests to the unique accommodation experience of Heritage by articulating the story, inspiration, and mindset of the property to our guests.
- Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest.
- Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc.
- Respond to guest challenges and find the appropriate resolution in a timely and professional manner.
Requirements :
- Must be a passionate people person, as this job is highly interactive and requires superb customer service skills.
- Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
- Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
- Ability and willingness to work flexible hours including weekends, holidays and late nights.
- Ability to work on feet for eight hours or more. Must be able to lift / push / reach for / carry 25 pounds occasionally.
- 6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred.
Inspiring Our Communities, & Celebrating Local Artisans. Full job description will be provided during interview / upon hire.
Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Follow us on Instagram : The Clyde Hotel Instagram
The Hotel Concept :
The 20-story Clyde Hotel will offer business and leisure travelers a place of connection, comfort and engagement in the heart of downtown.
The interior design will reflect a Pueblo Deco design motif with a touch of Western grittiness and eastern elegance. The atrium lobby will be reinvigorated to become an exciting and central gathering space, that envelopes guests in history and progress through vintage elements set in a modern art deco backdrop.
Guest rooms will maintain the design aesthetic of a reimagined New Mexico future with a comfortable and relaxing approach.
Clyde and Carrie Tingley's presence will be felt through refined touches. Guests can relish in the special personality and character of the space, drawing masculine elements of dark woods, rich leathers, bold patterns, copper hardware and dimmed lighting.
Classic craft cocktails and quality wines set the tone, from business meetings to casual drinks. Juxtaposed with the understated sophistication of 1922 is Carrie's, the ground-floor restaurant named after Carrie Wooster Tingley, wife of Clyde Tingley.
Light and airy, just like Carrie herself, the restaurant honors the charm and liveliness of the philanthropic socialite with a prominent floral motif throughout the space.
The menu will reflect popular, classic dishes from past and present.
Compensation details : 14-17 Hourly Wage
PI3253487c474b-26289-33759904
Last updated : 2024-05-01
Job Summary
Full Time
$26k-35k (estimate)
05/03/2024
05/05/2024
The job skills required for Front desk agent include Customer Service, Microsoft Office, Confidentiality, Futures, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk agent positions, which can be used as a reference in future career path planning. As a Front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk agent. You can explore the career advancement for a Front desk agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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