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Pay Range: $104,682 - $136,087 annually
Job Posting Closing on: Friday, December 22, 2023
Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required. This position will also ensure that the Data Center/NOC staff will take Helpdesk calls from 5:30pm – 6:30am Monday – Friday, all calls over the weekend, and City-observed holidays.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
An IT Solutions Manager - Data Center Operations position is available with the City of Fort Worth IT Solutions department for the Data Center/Network Operations environment. The Data Center/Network Operations Center IT Solutions Manager oversees a staff of employees that is a 7/x24 support organization that monitors and responds to alerts and outage notifications as well as performs first-level networking/server/storage type of support. This position will also ensure that the Data Center/NOC staff will take Helpdesk calls from 5:30pm – 6:30am Monday – Friday and all calls over the weekend. Critical to this role is an understanding of Data Center environments both from the support and the physical plant perspective. The City of Fort Worth also follows the ITIL framework and it is important for the person in this role to have an understanding of ITIL. For note, there are multiple Data Centers associated with the City of Fort Worth footprint.
Minimum Qualifications:
Bachelor’s degree from an accredited college or university with major coursework in Computer Science, Management Information Systems, Business or a related Information Technology field
Preferred Qualifications:
The IT Solutions Manager - Data Center Operations job responsibilities include:
Physical Demand
Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met
Working Conditions
Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.
Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.
Full Time
$133k-174k (estimate)
12/10/2023
05/02/2024