Summary

About our opportunity:
The City of Asheville is seeking qualified applicants for the position of Planning Technician for the Planning and Urban Design Department.

• What you’ll be doing:
  • Performs customer service functions in person, by telephone, and by email.
  • Receives and processes submissions from developers for projects that qualify for technical and administrative review.
  • Receives and coordinates financial surety requests.
  • Coordinates and administers logistics, and agendas, meeting minutes, and web site information.
  • Conducts simple zoning compliance and permit reviews.
  • Provides on-call assistance to the general public and staff to answer permitting questions and assists with various forms and applications pertaining to land use, land disturbance, and zoning.
  • Provides administrative support to assigned boards and commissions in support of the designated staff liaison.
  • Communicates and provides technical assistance to homeowners, engineers, architects, designers, site inspectors, planning and zoning personnel, City officials and the general public.
  • Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures.
  • Performs other related duties as required.
• Benefits:
  • A full suite of personal benefits including Medical, Dental, and life insurance options.
  • Enrollment in the North Carolina Pension and 401K programs
  • Hybrid work schedule available.

• What you Bring
  • Strong organizational and administrative skills
  • Good Customer Service and Communication experience
  Aptitude in navigating city code and policy standards a plus!
  We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered:
  Associate's Degreein Geography, Planning, or a related field.
  One year of customer service, administrative, or clerical experience.
  Persons of all genders and races are encouraged to apply.
  Other things to know:
  
  • Rate of Pay $21.13 per hour
  • Schedule is Monday - Friday, 8:30am - 5:00pm
  About us:
  The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.
  The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA Compliance:
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.