The job profile for this position is Account Management (IC) Manager, which is a Band 4 Management Career Track Role.

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Role Summary
Responsible for attaining persistency, net growth and earnings objectives for a plan or specified geographic area. Develops and implements client retention strategies to achieve sales and earnings growth. Directly management of all client managers within the specified geographic area. Position is IC eligible

Responsibilities

Full accountability for account management organizational performance

• Heavy emphasis on developing and executing tactical plans to achieve persistency, growth and earnings goals.

• Effectively manage the day-to-day Account management teams

• Monitor critical metrics/dashboards to identify operational strengths, weaknesses and opportunities for improvement.

• Reinforce our reputation in the Healthcare industry

• Demonstrate value-added solutions using a professional consultative selling approach including additional product placement.

• Maintain a highly credible professional profile within the industry

• Keep management and marketing appraised of competitive activity

Drives Local Market Value Propositions

• Drive effective strong articulation and execution of Cigna's value proposition through our clinical engagement programs.

• Manage expenses and monitor budget. Conduct financial planning for clients and delegate goals and objectives to client management team.

• Maintain up-to-date knowledge on industry trends with particular focus on PPACA, Private Exchanges as well as health and wellness initiatives.

• Co-ordinate with other Cigna functions and segments to ensure clients are supported effectively.

• Partner effectively with Underwriting leadership to execute well on financial/risk recommendations to retain clients, expand product sets within clients and achieve market earnings objectives.

• Drive successful execution of client specific renewal and bid prevention strategies

• Actively drive and manage effective producer relationships.

People Management & Leadership

• Manage, coach and provide feedback on team effectiveness including book of business assignments.

• Upgrade talent when and where necessary. Make the tough decisions regarding poor performers.

• Support and deliver all training initiatives

• Create and maintain an active pipeline of talent and succession plan. Meet regularly with potential candidates

Qualifications

• Bachelor's Degree preferred with a minimum of 3 years supervisory experience.

• 5 years of Industry related experience, Sales experience preferred.

• Experienced leader with experience leading a team.

• Analytical and Synthesizing Skills.

• Initiates and Champions Innovation and Improvement.

• Collaborative Teamwork.

• Develops Talented People.

• Values and Manages Diversity.

• Results Orientation.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.