The job profile for this position is Pharmacy Technician Representative, which is a Band 1 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Want to work at home? Are you passionate about helping people? Do you reside in Pennsylvania or Arizona? Join CIGNA! Cigna is changing health care to make it more; affordable, personalized, and focused on helping the whole person achieve better health.

This is a frontline position where you'll assist patients by handling inbound and outbound calls. This is an at-home call queue environment.

As a Pharmacy Technician, residing in Arizona or Pennsylvania, you will Work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process prescription orders and ensure timely shipment of medications.

This role is very detail oriented and you’ll spend the majority of your day working on our computer system entering data and taking inbound and outbound calls.

How you’ll make a difference:

• Ensure prescriptions are accurately entered into system.

• Investigate issues with pharmacist, doctors & other healthcare providers..

• Juggle multiple tasks without sacrificing attention to detail.

What you need to do the job:

• Customer Service experience required, Call Center experience preferred

• Valid Pharmacy Technician license/certification/registration as required by state laws

• High School Diploma or GED

• Must reside in Pennsylvania or Arizona

• Tech Savvy- Strong computer / data entry ability with Microsoft Office products

• High speed internet with wired ethernet connection.

• Private & quiet work space

What you’ll love about working at Cigna:

• Fun, friendly, and unique culture – Bring your whole self to work every day!

• Medical Dental & Vision start 1st day

• 18 days Paid Time Off & 8 Paid Holidays

• Employer Contributions for HRA and HSA accounts

• 401K with Company Match

• Tuition Assistance

NOTE: You will be required to have reliable internet connectivity provided through a wired ethernet connection. A mobile or hot spot environment is not compatible.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.