Responsibilities:

• Partners with key stakeholders across the segment to drive meaningful strategic initiatives related to affordability and deliver results.
• Drive fulfillment of affordability commitments for aligned value streams with creation of performance scorecards that show actual vs target tracking, taking in consideration all the key contributing drivers.
• Supports improvement in affordability, total medical cost savings and medical cost trend reduction through strategic collaboration with business and clinical leaders who bring innovative ideas and projects from their business departments.
• Serves as thought leader and assists in providing solutions for improvement in affordability while assuring appropriate balance between quality, compliance and impact on medical costs, operational efficiency, and service to internal and external customers and providers.
• Summarizes results of analysis and effectively communicates to management recommendations for actions to resolve business issues
• Execute a working model with aligned value streams and internal partners that assesses and sets the controls and standards for affordability related initiatives
• Translates business needs into practical applications and solutions
• Executes processes through effective value stream management
• Minimal travel will be required

Requirements:

• Bachelor’s degree preferred; HS Diploma required
• 4 years of stakeholder management, value tracking, and affordability related experience preferred
• 3 years' experience within Claims operations strongly preferred
• Medicare experience preferred
• Strong project and program management experience
• Communicate effectively, both written and verbal, with immediate team members, business partners, and customers
• Proven ability to drive key performance indicators through use of dashboards, scorecards, and action planning.
• Strong ability to build consensus around complex technical and business decisions
• Proven people interaction skills and interpersonal skills necessary to facilitate productive discussions and foster collaboration within and across teams
• Demonstrated ability to step forward to address difficult issues
• Demonstrated ability to lead and influence without direct authority
• Proven analytical abilities especially in decision making and problem solving
• Proven ability to manage multiple priorities and the ability to deal with ambiguity

​Location: Preferred location would be Nashville, TN. Open to other locations based on candidate's location. Position is hybrid, requiring 3 days in office and 2 days remote at the local Cigna Healthcare office.