We are seeking self-motivated and inquisitive data analytics professional with a strong desire to learn and join our team. This individual should be a team player who enjoys working with data in a dynamic and fast-paced environment.

As part of Actuarial Data Strategy & Solutions, the Disruption Analytics team supports Cigna's presale and renewal process and is responsible for providing provider network reporting which assists potential customers in the decision-making process of the proposal process which drives new sales and client retention. 

This role will work collaboratively to support our Stakeholders (Sales and Repricing) with business-critical contract reporting and analysis. The Senior Analyst will be expected to complete day-to-day assigned business requests without immediate supervision. The responsibilities include providing custom and complex reporting needs and discretionary recommendations based on analytical trends and reporting methodologies to deliver accurate results and value-added reporting. This position also collaborates with matrix partners, acting as a team lead and representative for specialized disruption reporting and processes based on product/network and/or market or segment requirements.

Responsibilities

• Data manipulation, cleansing and standardization functions for data validation and quality using Microsoft Excel and Access applications

• Utilize independent judgment and discretion in analyzing the data supplied to determine best methodology on processing the information to yield the highest possible match results

• Combine business knowledge (i.e., products, networks, and provider data) along with data visualization and technical skills to efficiently create the disruption reporting on a case-by-case basis

• Perform data quality audits of system match results (visual scan and quality review) and peer review audits to ensure accuracy of system and reporting results and identification of gaps and/or inaccuracies utilizing HCPM/PRDS data, Activity Manager and/or Oracle Review tools to validate provider contract status

• Work with Network Contracting to identify and resolve provider data quality issues and raise identified risks or data gaps to management in a timely manner

• Provide analytic support and consultation to core stakeholders (Sales, Repricing/Discounts, Data Analytics Teams) related to disruption methodology logic and reporting by collaborating with stakeholders to understand objectives and deliver meaningful disruption provider reporting 

• Recommend improvements in disruption database tools for efficiency gains and accuracy improvements

• Effectively communicate with sales partners to educate them on disruption match logic and methodology. Communicate file specific data gaps and deficiencies that impact overall match results cultivating strong working relationships with stakeholders

Qualifications

• Proven experience using Excel and Access to manipulate and review large and complex datasets for provide utilization

• Strong problem solving skills and ability to provide a high level of attention to detail with data

• Knowledge and understanding of processes and requirements related to the process and reporting for specialized products/networks and/or markets/segments is highly desirable

• Self-motivated, adapt to changes quickly, and function well in fast-paced environment

• Demonstrated productivity skills through the efficient use of time and commitment to strong results to meet production and quality demands and standards

• Ability to independently prioritize and manage multiple responsibilities while meeting deadlines

• Strong verbal and written communication skills, with technical and non-technical audiences

• Proven ability to quickly learn new applications, processes, and procedures

• Bachelor’s degree or equivalent in Data or Business Analytics. or equivalent work experience