POSITION SUMMARY

The Business Analytics Advisor will provide reporting and analytics support to various teams across PBM Ops and Client Service (CSO) organizations. It will partner with the leadership team to design advanced solutions that will drive differentiated service, operational efficiency, and a positive client experience. The ideal candidate will work to create solutions through data acquisition across a wide portfolio of systems, data preparation, and data visualization, providing information that is both relevant and actionable. It will also support existing reports and tools, answering ad-hoc inquiries as needed. The ideal candidate should be able to identify data trends, develop solutions, and present and implement recommendations to the senior leadership.

This position is in-office aligned, which will require to perform onsite 2-3 days per week at a designated Cigna facility.

Primary Functions

• Provide reporting and analytics support to various teams across PBM Ops and CSO.
• Develop and communicate concise and organized executive level reporting.
• Acquire data for consumption for focused analytics and data visualization.
• Design and perform analyses, incorporating checks and balances to ensure data integrity.
• Independently determine and develop approach to potential solutions, and appropriate conclusions.
• Automate manual processes using applications such as Tableau and Python.
• Make recommendations to achieve greater efficiencies and improve current processes.
• Use effective time management to prioritize workload and meet previously agreed upon deadlines.
• Act as a lead or technical expert, and provide analytical guidance, direction, and training to less experienced team members.
• Create, document and define processes where needed.

Key Qualifications

• Bachelor’s degree preferred
• 5 years relevant data analytics experience
• At least 2 years experience developing visual dashboards using Tableau
• PBM, healthcare or related industry experience preferred
• Proficiency with statistical analysis tools or programming languages to summarize data; SQL, Python preferred
• Strong analytical and problem solving skills
• Self-motivated with strong leadership qualities, including a strong customer focus, managing stakeholder expectations, and influencing decision-making
• Demonstrated ability to multitask, problem-solve, and work in fast-paced environment
• Excellent communication (oral and written), presentation, and facilitation skills
• Demonstrated ability to multitask, problem-solve, and work in fast-paced environment

Revised 4/15/2024

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 95,200 - 158,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.