The job profile for this position is Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Our Custom Coaching program connects employees with a highly skilled wellness coach for face-to-face (or video/telephonic) sessions. Coaches take a holistic approach to help employees set and accomplish goals, manage chronic conditions and encourage healthy behaviors.

Here’s more on how you’ll make a difference:

• Provide onsite face-to-face customer coaching and support, with a focus on stress, anxiety, depression and other challenges.

• Identify customer health education needs through targeted health assessment activities.

• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.

• Empower customers to become an active participant in their own health outcomes.

• Assist Customer in overcoming barriers to better health

• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.

• May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.

• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.

• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.

What we expect from you:

**Bilingual in Spanish required**

• Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion

• Bachelor's degree in a health-related field. Master’s degree preferred.

• Current ACLS/BLS/CPR/AED Certification

• High energy level, with dynamic presentation skills is required.

• Positive role model in demonstrating healthy behaviors

• Passion for health improvement

• Ability to work independently

• Customer-centric focus

• Ability to proactively collaborate professionally with the client and other matrix partners.

• Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients.

• Proven administrative abilities, with strong computer and software application skills.

Bonus points for:

• Behavioral Health experience including stress reduction

• CHES (Certified Health Education Specialist)

• Motivational interviewing training/experience.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.